67 758 Avis clients vérifiés |
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fatalSe me ha quedado el pelo naranja y las puntas oscuras no puedo salir a la calle estoy llorando en mi casa quiero que me lo solucionen pero ya 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCristina - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros. |
ColorThis colour seemed alot lighter than the last. Didn't have the dimensions I loved the first time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMariLee - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BadI called up explaining the desired colour even written clearly I wanted to achieved ash brown. I ended up waited for almost a week. Wasted my time and effort... I was shipped dark brown when I clearly explained. I need a refund asap. Really disappointed and I thought to call and check yet bad customer service. If you can’t achieved, it’s best to get in touch with your client not making own decision. I paid and its called custom made. I never selected dark brown!!!!! So angry !!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sosoI love the color when I first color my hair but it fades after a week 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Not good coverageThe color washed out and I was not pleased. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJane - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Better than I ever imagined.I initially tried eSalon as I needed an alternative to spending horrific amounts of money at the hairdressers. The first time I used it I was so nervous, but I took my time and the results were exactly what I wanted. I have now been using it for about 6 months and can easily get it done in an hour. I will never use anything else! The product covers greys amazingly well which lasts! It is also so easy to change the colour if you want a change. I HIGHLY recommend! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First purchaseThis was my 1st time using eSalon. The instructions were easy to read and understand. The product was easy to use. I love final color of my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product, color just not for meI loved using the product and the instructions were extremely helpful!! The color ended up not being what I was looking for but the customer support was A+ when I contacted them about it! Regardless of the color being off, I will continue to use them! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ExcellentThe color selected matched perfectly my hair color and covered all my grays. Is easy to apply and does not caused me any irritation. I’m in love with the product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Husband likes it betterMy husband liked it better than my colorist color😄 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |