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Color Set
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67 758 Avis clients vérifiés |
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Too confusingI got a set with one bottle for my roots& a different one for the ends. I found it very confusing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsillene - Thank you for your feedback. We apologize for the difficult experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection, so keep an eye on your inbox for more details! |
Very mediocre at best...My natural color is medium flat brown hair, between a level 6 and 7. My hair is previously colored a brown auburn red with 2-3 inches of regrowth at the roots. My eSalon custom color was Medium Brown (Red Copper). They sent me an email to confirm I was OK with this color as they thought it would be too dark or too drastic of a change. I told them that was fine and to proceed, I prefer darker. I had high hopes this would be a bold change as my hair usually takes color (especially red tones) very well. After the lengthy process, I could barely tell the difference. The color just barely evened out my previous color with my roots. The at-home process was annoying and the smell of the products were harsh enough that I opened the bathroom window & door and was still overwhelmed by it. My hair has barely any red tone when it really should have refreshed my color. Disappointed, cancelled my plan and wouldn't recommend. Back to the salon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKayleigh - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair feels greasy & heavy after using this hair color.My hair feels greasy & heavy after using this hair color. I have used it twice now. Can the formula be adjusted so as not to be so greasy? This is after I have washed, conditioned and blow dried, using the shampoo and conditioner supplied with the kit. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Hurra das ist so klasseVor zwei Wochen habe ich dunkelblond Kupfer gefärbt und mich über das wirklich tolle Ergebnis gefreut. Jetzt nach zwei Wochen bin ich immer noch ganz begeistert, weil sich die Farbe auch mit dem Waschen schön entwickelt hat. Kupfer verblasst ja meist recht schnell, dennoch war die Farbe schön und nicht stumpf oder langweilig.... auch mit weniger Kupfer! Heute habe ich die kostenlos mitgelieferte Auffrischung für die Längen gemacht, die einfach super ist. Deshalb habe ich beschlossen beides im Abo zu behalten. Vielen Dank, das ist so viel besser als die Drogeriemarkt Farben!!! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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perfectthis color combination was just right. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect ColorThe stylist that mixed this one did it perfectly. I love the color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful!!Perfect beautiful shade..highlights and everything. Thank you!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very personalizedI love how the company pays attention to detail. I love the packaging and how every item was personalized to me specifically. This company thought of everything, literally everything that is needed for dying hair was included in the package. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Spot on!eSalon is amazing! I'm so grateful to my friend for referring me here. Applying color is easy and fast and saves me a lot of money while getting the same or better quality. I'm super happy with this service and can highly recommend it to anyone considering trying it for themselves. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great Product!Perfect match to my sample colour and pictures. Prior hair colour (always done at a salon) faded/washed out after a month and went much lighter with my grey and prior steaks. I combed the new eSalon colour through my ends for about 5 minutes and it blended very well . Since this was my first use, time will tell if the colour stays in longer. Hope so!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |