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Color Set
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67 758 Avis clients vérifiés |
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Love it!Love the way my custom color brightens my hair. So pretty! The colorist contacted me right away to offer advice on my color choice. I took her advice and am very happy with the shade. I just hope it lasts. Will review again with my second order. Thanks Stephanie! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful resultsWhile the color was slightly more brown than I wanted, it turned out beautiful. Probably the best at home kit I've ever used. It was also super easy to adjust the color with my colorist, and I look forward to my next coloring to see what it looks like. Overall very happy with the results and customer service 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color 👍I can't believe how long the color lasts. The others I have tried never lasted this long. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My colorI found the color good but not as deep as I would have liked. I would not change the color until another application done. Thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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They always strive to pleaseAnd they dooooo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved the color in FIRST shipmentWhen you order from this company, there is a separate charge for root color and ends color. Surprise!! Shipments come on time, quality is good, but customer service is inadequate. Never got the same root color twice no matter what the bottle was marked, no refunds. Sents pics as requested and got nothing but arguments from sarcastic colorists. Don't get involved. It's like taking on a part time job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsConnie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too darkI fell this one had more brown and not red . Even my coworker noticed and said the color looks darker 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleThis color has turned very brassy on my hair. Looks were than before. Wouldn’t buy again. It’s only been two weeks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
sorry Clairol betterUse Age Defy. Not perfect but better coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNina - Thank you for your feedback. We apologize for the disappointing experience you had with your Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Very desapointre touch my gray hair it did not work my hair still gray I ask to change my color and I don't see that difference my greys look lighter than before 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |