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Color Set
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67 758 Avis clients vérifiés |
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Trier selon : |
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it really workedcame out just as good as if I was at a salon.. and I did it myself 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Looks good.I loved the light brown on my hair to ends. The only issue I have is that my roots were more brassy than I'd like. Easy to apply, I used the brush and bowl technique. It does have a strong smell. I also wish there was size small gloves and an extra stain remover sheet. That worked really well! Packaging was really nice and put together well. The shampoo and conditioner was nice too. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Natural lookingMy husband doesn't even know when I color my roots....that shows that eSalon is doing its job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to use but too darkThe product was easy to use and the instructions and videos very helpful. The color was too dark and it is a challenge to cover the 1/4 recommended. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSelina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
Great ColorI love my new custom color, although I’ll have to do it more often I am going to keep it. The stylist knew what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Needs adjustingThe last color kit was perfect, but this time the color was off. It was more brown then red, just like the first kit I received. Im thinking of canceling my subscription, maybe I'll give it one more try... I don't know. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElisha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Color doesn't stayIt's only been 3 weeks and the color is gone 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Too redToo red when I did a strand test 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaryEllen - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
3 starsthe last shipments color...did not have any pearl hue in my hair! What happened..no pearl showed at all in my hair! Please fix for this shipment! Thanks Lin Sept 13, 2019 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process! |
I DON’T RECOMMEND THESE PRODUCTS.Okay. I am not satisfied with the product. I have very long hair and I specified it the first time I placed the order for my color service, it is assumed that there are 2 color pots in the box, but even so, this was not enough, I had problems with the color the first time because it was the same as the tone I already had and I wanted to darken it. I gave them a second chance, they sent me the color again with a different formula, I must say that this time my hair was dark. I applied the color 2 weeks ago and every time I wash my hair the color becomes lighter. Today my hair looks brown, not black as I wanted it. The duration of these products is very very bad because the color does not last at least one month. My hair doesn't look black today. and before they tell me it was because of the shampoo that I am using, I must tell them that I use a professional line for the care of my hair, it is called SEBASTIAN PROFESSIONAL. I really feel very disappointed, I trusted these products but to be honest I prefer to invest in a color service that is more durable and that does not have problems to apply it in all my hair (twice I told them that I have long and abundant hair and they didn't listen to me). I do not recommend these products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |