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Color Set
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67 758 Avis clients vérifiés |
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Color Set Erstbestellungsehr zufrieden mit Farbzusammenstellung, Farbton genau getroffen, keine allergische Reaktion!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI love e salon color kit it comes with complete directions so you caint mess up I like having one for my roots then another for my ends I end up with almost like subtle hi-lights my hair always feels fuller afterwards 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We're so happy to hear that you're enjoying your Custom Hair Color! We truly value your feedback and look forward to hearing from you again in the future. |
Great product but priceyGreat product, but pricey! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorGreat color, only lasted about 2 weeks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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They matched my faded current hair color and not the color I selectedI specifically stated I wanted a bold copper color and posted my current hair color that was dyed (I was disappointed by the current color I had). The dye turned my color no different color than it was previously colored to be. The result I got was a dark auburn... not an intense copper. Its deep color but not bold. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmber - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No cubrió mis canasEl color me gustó mucho.. pero en mi primer lavado de cabello salieron las canas otra vez.. no duró ni siquiera 2 lavados de cabello.. desilusionada😩, por ahora no haré más pedido.. quizás en un futuro.. fueron amables en ayudar con el color que me gusta.. agradezco lo que hicieron en ayudar.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCatherine - Lamentamos que se haya sentido decepcionado por la cobertura gris de su aplicación de color reciente. Sus resultados son importantes para nosotros, y nos tomamos en serio nuestra Garantía de Felicidad de Color. Esté atento a un correo electrónico de nuestros especialistas en color para resolverlo de inmediato. Realmente apreciamos sus comentarios. |
Not what I'm looking forThe color it's not what I'm looking for and it only stays on my gray for up to two and a half weeks and then my gray is showing again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No shine to hair...Color was off. A lot of hair fall after rinsing. No shine to my hair after coloring. Ends were dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLezli - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
To much redIt was okay, but it put to much red in my hair......I was going for gold tones. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Nice if they actually responded to any of my requestsThe color is pretty good. It is as expected and the quality is good. However, if you want to alter your color, you have to get hold of your "personal whomever". Yeah...they don't exist or could care less that you need help. Never hear back from anyone. EVER. So...went to Sally's and have figured it out on my own. Bummer though. I liked the convenience and consistency of the product. But if you like to change it up, there is no real easy way. Guess I'm done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynda - Thank you for your feedback. We apologize for the disappointing experience you had with our customer service/colorist team. We're always looking to improve our service, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |