67 758 Avis clients vérifiés |
|
Trier selon : |
|
I am not happyI followed the instructions exactly. My hair is now reddish not medium blonde. My grey is not totally covered. I would like my money back and my subscription cancelled 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCheryl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Beautiful color but doesn’t lastI really, really wanted to love this! After following the initial instructions and adhering to the timeframes suggested, the color has already faded just a few weeks later. I didn’t have blonde highlights or grays to cover so there’s no reason why the color shouldn’t have deposited more than what it did. It’s a shame because the initial color (even after it has oxidized) was stunning, it just didn’t last :( Would be more worthwhile to get a Demi permanent from the drugstore for a fraction of the price. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBrittany - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not worth the moneyWanted to love this product. Gave it a good try-3 or 4 times. the color was not as requested. Customer service did replace, but with a color that was still not cool, but warm with golden/red tones. The colorant was difficult to rinse out-not sure why. Have been coloring my hair for years and never had this problem. The highlighting kit did produce desired highlights. But, I have had better results from other services. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
A bit disappointedColor came out nicely but didn’t last long after a few shampooing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJiyeon - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. We have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Nicht zu empfehlenStrapaziert die Haare extrem, Farbe ist nicht intensiv und nicht so wie bestellt, nicht zu empfehlen 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsManuela - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir stehen fest und immer hinter unserer eSalon Farbzufriedenheitsgarantie, daher werden wir gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten ausschau nach einer E-Mail unsererseits für das weitere Vorgehen! Wir schätzen Ihr Feedback sehr. |
Great productAfter I called customer service to clarify the process timing, it was quick and easy to use. Have been happy with my color so far. My hair feels soft and healthy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Personalized haircolorI love this product it stays in better than store bought 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
So impressedIts been several months now since I tried this for the first time and I am simply amazed !!! So many things you find online promise this and that but this product truly holds up to what it promises. The color was so true and rich and I am just now starting to see my grey again!!! The only reason I'm not ordering more right now is a money issue but I will never use another company for my hair color again!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Above expectations!I just colored my hair and my grays are covered beautifully. I went with a color that pretty much matched my natural hair color so growing out won't be so noticeable but I wanted auburn accents to liven things up. I am more than happy with this color. It brought life back to my hair and my husband said I'm beautiful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
color setes fabuloso!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |