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Color Set
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67 625 Avis clients vérifiés |
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Not happyWas not happy with the colour seems to have changed to more copper and sending just one bottle does not cover my hair which is very long so I now have two different colours 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Ione! We are so sorry to hear your color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
AwfulI finally got round to using this, I need someone to help me so had to wait until someone was available. It has only covered some of the greys, the ones at my parting are still very much grey. It has not changed the colour on my lengths at all. I ordered a chocolate brown, but my hair has the same reddish brown it had before. My hair feels like straw. I won't be using again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Amy! I'm so sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Thank you for completely ruining my hair color!Dear eSalon Team, Are you kidding me?! Thank you for completely ruining my hair color! Despite my clear instructions by sharing the shade numbers from my hairstylist and the two pictures I sent, you somehow managed to send me colors that are TWO SHADES DARKER than what I requested. Do you have any idea how infuriating this is?! I've spent MONTHS working with my stylist to get my hair to the perfect shade, and your incompetence has destroyed it in just ONE HOUR. I demand the following: - A FULL REFUND for the incorrect order immediately. - A REPLACEMENT COLOR that matches my original request, so I can try to fix this disaster and get my hair back to its previous shade. Sincerely, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarijana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Made my hair so dryColour was to light, tried to go back and change my options but it wouldn’t let me. Biggest issue was how dry it made my hair, never had anything like it. Felt like straw while washing out, didn’t like that I could only have the option of purchasing when I wanted, instead was only given the option of continuous purchasing. Found somewhere else that is more user friendly and a product that didn’t make my hair feel like it was going to snap. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to mixThis was easy to use. Clear instructions. I liked the color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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GrayGray coverage wasn’t the best 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No me sirvióNo me gustó no tapó mis canas muy desepcionada y para completar no me deja borrar la suscripción 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMonica - Lamentamos saber que se sintió decepcionado por la cobertura de canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Realmente apreciamos sus comentarios y la oportunidad que tenemos de hacerlo bien! |
DOES NOT COVER GRAYSI would NOT RECOMMEND if you have any gray hair at all, I specifically told them I have hard to cover grays when ordering. I colored for the first time yesterday and I’ve gotten better results from a drug store box coloring kit. Sent an email and all they said was sorry we will adjust for next order. Well that doesn’t help me now and the reason for the color was my 50th bday. Guess I won’t be coving my grays for my birthday. What a HUGE DISAPPOINTMENT 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Stacy, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thumbs up!This was just right. Thank you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Schöne FarbeBin mit der Farbe mehr als glücklich kein Salon hatte die Farbe die ich mir vorgestellt hatte Die Produkte kommen sehr gut verpackt beim Kunden an Vielen Dank 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |