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Color Set
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67 758 Avis clients vérifiés |
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Odio dos coloresDisgustada no lo siguiente....y me cobran otro son pedirlo. Es una gran estafa 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMerche - Lamentamos saber que se sintió decepcionado por los resultados de su aplicación de color. Nuestra Garantía de Felicidad de Color eSalon es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a un correo electrónico de nosotros para sus próximos pasos! Realmente apreciamos sus comentarios. |
Color is always too darkMy color always looks painfully dark for the first week- and then starts to look better after several washes and sunshine: More like my natural color. It tends to be a bit flat and lacks shine. I’ve added a personal keratin treatment to help with the flatness. I suspended orders indefinitely because I don’t like the extreme darkness the first week and spend most of my time with a baseball cap on, and that doesn’t work well for professionalism. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeborah - Thank you for your feedback. We are so sorry to hear that we haven’t got it just right with your color. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you reaching out! |
Got the wrong colorI’d ordered rose gold and got dark brown. I would like a replacement please. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVanessa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
horriblethought i cancelled mu future orders-got one to day. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuellen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
New formulaLove the new formula, no more thick or sticky feeling once your have rinsed, shampooed and conditioned. No change to the colour, so perfect this time around! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itI love the color and how it is so easy to tweak it!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The color matches what I get at the salonI’ve been pleased with the esalon service. Even though I do miss the pampering at the salon, my hair looks great for a fraction of the cost. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GreatLoved it thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very Pleased!I was surprised at the color I received. It was almost perfect so I had the salon expert tweak it a bit. Now I look 10 years younger. My beautician did the color for me and she thought it was very good quality! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color perfectionThe color is exactly what I was wanting and lasts a really long time. I've had the color with recoloring for 10 weeks now and it still looks good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |