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Color Set
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67 758 Avis clients vérifiés |
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The BestThis color is perfect for me. I have an outrageous amount of gray and it covers it all perfectly and lasts longer than other color I have used. I highly recommend the stain wipes, as they got rid of every bit of black dye I got on my skin. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Sarah does it AGAIN!After tweeking my formula a couple of times, Sarah got the perfect cover for my problematic white roots and thin spots. It still looks great after 3 weeks!! Thank you for your terrific patience Sarah!! You’re the best!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorMy second order and first color adjustment. Love it! Such a convenient and easy process! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A little darkTried something different, and the colorist nailed it! It's a bit dark though so I'll be scaling it back down a bit next time. 😁 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Issues w covering grey hairHi thanks for your time reworking my custom color. Grey coverage an issue for me not sure if I need to be a shade lighter ? Typically color my hair “golden blonde” as most of my head is grey- this sides and my part are very noticeable between coloring. My experience is that Ash color does not jibe-turns my hair more dusky green -it’s a lot to ask but any suggestions are appreciated /thx 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Schöne Farbe, nur...Schöne Farbe , nur leider etwas zu dunkel. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the ProductStill a little dark, will need to adjust again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The new formula on the highlights was terribleThe adjustment made for this order of my highlights was terrible. it was bright orange, brassy and was supposed to be lighter blond. Completely wrong for my skin tone. The color was so bad that I had to use and waste my root color that I planned to use 2 weeks from now to cover up the highlights. A waste of money. i have informed the colorist to go back to the prior formula. I would like a free replacement of my root color I had to use to correct this mistake. Where do i request this? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane- Thank you for your feedback. We apologize for the disappointing experience you had with your LightSet application. We're always looking to improve our service and products, and truly value everything our clients say. We will be reaching out shortly to further discuss your color. Thanks for reaching out! |
Don’t like the colorThe color is too light for my hair. Normally I use a high end product to color my guy and it is a lot less expensive that your hair color. Therefore I am trying to cancel this subscription but cannot find a way to do so other than call. This is a high inconvenience for me. When I joined I was told I could cancel any time but I am having a difficult time doing so. Please just cancel my subscription. I will try to call later unless you are able to do so through this. I did not like the color you sent me. I use 10 volume but I feel like it was more than that as my roots came out so light. Usually my dye blends in great with my hair and doesn’t make my roots light. It just doesn’t work for me. I use Matrix dye but I figure I’d try ur dye. Sorry it’s not for me. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie-- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Descontento con orden de MayoRecibí el pedido con un color no ordenado. Aún no lo he usado porque no me gusta. No estoy trabajando y no intereso recibir más pedidos. Gracias. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLydia - Un colorista te ha enviado correo electrónico, para ver qué podemos hacer para remediar esta situación, de acuerdo con nuestra Garantía de Satisfacción. Valoramos a cada cliente y esperamos poder brindarle un producto que se adapte mejor a sus necesidades. |