67 758 Avis clients vérifiés |
|
Trier selon : |
|
Great service...!Good colour options and easy to follow instructions on how to apply. Came beautifully packaged and loved all the personalised notes, bottles etc. arrived quickly and my hair looks great ;) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Easy and accurateI'm very happy with the products. My color turns out perfect everytime. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Great Quality!LOVE the color and the way that it looks. Intstructions were easy to follow and my hair felt healthy after the process was complete. I was planning on canceling my subscription after one use to get the initial offer, but I loved it so much I am sticking with it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Finally The Right ColorThank you. This order July 3,2019. I am finally back very close to my color. The highlights turned out wonderful this time. My husband is even happy with the results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Not what I expected!My grays are still showing! I followed the instructions to the point. I do have to say that I love the color on the rest of my hair. I really wanted to Love this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
You changed the formulaCoverage just as good but you’ve changed/removed an ingredient so there is no slippery ‘residue’ when rinsing out. I didn’t mind this as my hair looked fab after colouring and for a few weeks after but now it just looks a bit dry! Please go back!! This is a game changer! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEmma-Jane - Thank you for your feedback. We apologize for the disappointing experience you had with our Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee |
RootsRoots are lighter( almost blonde) then the rest of my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Second order receivedAfter the third wash it faded a bit but the color was Perfect! Now to maintain this color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Not what I expectedColor came out copper red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMatilda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
Horrible!!Not even close to the color I asked for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKelly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |