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Color Set
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67 758 Avis clients vérifiés |
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Too RED!Too much red, had to tone it down! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Dye didn’t color my gray hair well/didn’t order another oneWhen I used the dye it didn’t cover all my gray hair. The color is supposed to be dark brown with purple but I couldn’t see the purple at all. To add insult to injury, they send me another one that I didn’t order. I called to clarify. They told me to return it and they will refund me. Unfortunately, I still haven’t received my refund. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMonette - We’re so sorry to hear that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for your most recent order, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Poor gray coverageWill not address my gray. This was my 2nd application. Doesn't penetrate the gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristi - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that your colorist has reviewed your comments and made the necessary adjustments to better suit your needs. We have also credited your account with one complimentary hair color credit per our Satisfaction Guarantee. We look forward to your feedback. |
Wrong color.My color turned out way darker then I thought. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJeannette - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution. |
New to thisIve never tried this before and was nervous about using it but its amazing. The colour was matched perfectly to what i wanted. The instructions were fab and i love it. Will be carrying on with this from now on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorEsalon got my color perfect. Love the shampoo and conditioner, hair feels awesome! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great Product!!!I love the color! My scalp didn't burn and itch like store brands. I plan to keep using eSalon for as long as I can!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love The ColorThe color was perfect! I was nervous about trying it but it turned out better than what I was expecting!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I'm SHOOK!This is by far THEE best hair color I have ever used! The most perfect light blonde AND it covered my gray so nicely! It's not a flat color at all. There's dimension and shine! I usually either have gone to a salon for a two color weave or I've bought drugstore stuff...but never has my results been this stunning. THANK YOU! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fabulous!Couldn’t be a better way to color. Color last and looks great for 6-8 weeks very happy with the color and plan to use again soon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |