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Color Set
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67 758 Avis clients vérifiés |
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High quality productThis is the first color that has evenly colored my hair from roots to ends. It is fading out now but I believe that is partially due to my hair being naturally curly and course. It does not take color well so I was thrilled when it dyed so evenly 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PleasedMy color came out great, only change I'd make is more prominent violet. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gray hairI tried the new formula I like the color but I still have Gray hair strands this could be due to washing it twice and I am confused on what you refer to as the roots and the ends so I put a little on the ends I want to put a clear gloss on it to help it not get so frizzy every time I get in humidity II notice you have a clear gloss but I believe it's cheaper in the store....still fighting the frizz and I would like to use the color all over 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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I asked for lighter, when done, my hair was almost black again.The first order I got was insanely red. I couldn't use it. You guys were happy to send a replacement package at no extra charge, which I appreciate, but the replacement was super dark. I emailed for a lighter color the following month and it wasn't really any lighter at all. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCaroline- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Add more blondeI like the color but would like more blonde added 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are always happy to adjust based on your feedback. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Roots faded too quickly and were too red.Color of length of hair was perfect. Roots were too red and worsened as the days passed. Two weeks after applying color, too much gray is showing at the roots. I'll still try it further as the color is pretty and my hair is in good condition, but the lack of match and the lack of staying power were dissapointing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t stay in very long!This time my color treatment only lasted two weeks before the grays around my face were popping out everywhere! Not happy at all with this order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSherry- Thank you for your feedback! Hair grows at a rate of about ½ inch per month, and it is normal to see regrowth 2 weeks after coloring. There are no adjustments that can be made to prevent or change the rate of regrowth, however we will be reaching out shortly via email to further discuss your color. Thanks for reaching out! |
Could be betterIt did not color the gray around the temples as expected. The stain remover did not work on the shower walls nor my hands and the gloves were difficult to put on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynn- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Shampoo and conditionerI used this product for the first time. When I washed my hair and blowed dried it I feel like there is a residue almost like Vaseline in my hair. Not a big fan. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrenda- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
eSalon is absolutely wonderful!I was paying $150 to get my hair cut and colored! Yikes! way too much and never was completely happy. eSalon has made the color of my dreams (younger days) and my husband has become my colorist! He is a great sport and I love the color of my hair now. Can't say enough good things about eSalon and how they have made me feel. Saving money and loving the product. 93 sur 104 personnes ont trouvé cet avis utile. Et vous ? |