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Color Set
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67 758 Avis clients vérifiés |
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liked the color.I liked the color. It was lighter than I usually go, However , the grey returned on my temples and crown within 2 weeks-despite following the dye directions. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRose- Thank you for your feedback! Hair grows at a rate of about ½ inch per month, and it is normal to see regrowth 2 weeks after coloring. We will be reaching out shortly to discuss your hair/color further. We appreciate you reaching out! |
Very upsetYou've still, not reimburse me for the hair color kits that were the wrong colors or given me a call to correct this! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible turned my hair almost blackThey dont know what they're doing, and after the wrong color was sent they said, oh sorry. You have to get a color lifting process at the salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsZoraida- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorI love love love the undertones, always makes my hair feel great after I color it. Really just beautiful color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I'm so glad I gave it a tryI must admit I was very skeptical trying this product. It definitely exceeded my expectations. This is the first time coloring my own hair that the ends actually matched the crown of my head. Now to see how long it lasts. I'm hoping the color remains this vibrant longer that store bought kits. If so, I'm sold on this for life. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice staying powerBest color in years for coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I am an 8 year client of esalon and love it!In 2012 my schedule became too busy for salon appointments every 2 weeks and I needed a solution. I sent in my photos and have adjusted from time to time throughout the years but all in all it’s been a real timesaver and I get great results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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You screwed up!First order was ok. A little more time than I usually take, and it was dark. I asked for my next order to be lighter, redder. PKG says dark blonde and mahogany. It is almost BLACK! I hate it, my husband hates it. Makes me look very old, and very pale. I'm sure you've seen women of a certain age dye their hair very dark/black and it looks like hell. Like an old vampire. Don't know how you got lighter and redder out of this mix, well I guess you didn't, huh??! Anyway looks like crap. What will you do to fix this? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuzanne- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ResponseI've emailed about the color and never received a response. It makes me a little nervous to order again. I would love to give it another chance but not hearing back about the issues makes it hard 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErica- Thank you for reaching out! Upon reviewing your account, we were unable to locate any color feedback or adjustment requests from you. We are always happy to work with you to adjust to better suit your needs. We will be reaching out shortly! Thanks for choosing eSalon! |
Did not workI tried this hair colour for the first time and it didn't work. I followed the steps closely and my hair looks exactly the same as it did before the colour. Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |