67 625 Avis clients vérifiés |
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Zu wenig Haarfarbe und zu dunkelIch hatte lange Haare bei der Bestellung angegeben, doch leider war die Menge schon sehr knapp bemessen. Des weiteren hatte ich Mittelblond angegeben, aber der Ton ist zu dunkel, es ist eher Aschblond. Schade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlexandra F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
easy to use and perfect colorsimple instructions. I love the color-matches my natural color perfectly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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El color es hermosoMe encanto mucho mi formula se ajusto el tono y es impresionantemente hermoso lo recomiendo muchísimo 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Colour adjustmentI sent a commentary to your rapport people over a week ago but did not receive a response. I was horrified to find my hair a beige after colouring out. I was looking for platinum blond and the removal of the yellow in my colour. While I understand how my request to remove the yellow may have led to ‘ash’ and or ‘pearl’ I did not anticipate the beige/blue I got. I was looking for a reversal method but I have since gone to the drug store to get my own as there was no support from you. I request a refund for this colour as it was not what I expected and I have been a long time customer. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Terrible colorVery dull and an ugly color. I do nor recommend this shade. It’s awful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AmazingCovered grey and hair looks fab 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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I haven’t received the product yet and was purchased since January 10.Very disappointed after purchasing a colour for the first time and haven’t get the order yet when I looked at the account and said that I was in flex plan meaning that they will get money from my card no permission I did for this. Again the first order haven’t got it yet. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natürlicher Farbton🍁Sehr angenehm vom Duft, tropft nicht, leicht aufzutragen. Haare sind glänzend, statt matt mit Drogerie Farbe 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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This can’t be goodI just opened up my color and this is what I saw! This can’t be good for my hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Salon-in-a-Bottle!!!💗Can’t say enough about ESalon and the “salon-in-a-bottle” conveniency, and how affordable it was to achieve salon quality results AT HOME!! I was skeptical and didn’t think I could this type of results! My hair turned out beautifully and definitely did not look like my color came from a box! I am thrilled I came across your website, and have already recommended to my friends and family. Will continue using, and maybe experiment with different shades in the future thanks to the many different options available. I’m a FOREVER CUSTOMER!!! Thanks ESalon!!💗 12 sur 12 personnes ont trouvé cet avis utile. Et vous ? |