67 758 Avis clients vérifiés |
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Love the ease & the natural colorThis has been the best hair coloring product! I cannot miss a shipment because the other store-bought color kits are so messy compared to eSalon and my hair doesn’t shine with other products! 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Very natural lookingThis was the closest bottle color to my own natural color when I was younger. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectIs long as you use with tint 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Will not stop sudsingCannot rinse, hair feels like rough mayonaise 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happy with color at all. Looked shitty with Green tintI didn't like my color at all It had a slight greenish tint..the ends are darker and I didn't get the shine I expected after seeing your advertisement pics. I ended up coloring my hair with a store brand 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLesle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too DarkIt was too dark. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSoraya - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lots of damageI really wanted to love this color system. Unfortunately, while the color was pretty good, it was way, way too harsh for my fine, naturally curly hair. I am experienced with home coloring, and followed all directions to the letter, including using a timer for knowing when to wash it out. It smelled very strongly of ammonia, and my hair felt strawlike with a persistent gummy coating when I was done. It has taken a LOT of TLC to get my hair back to feeling somewhat normal. The ends were not an exact match for the roots (roots had too much brown compared to the red ends). Sorry, but I didn’t love it at all. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGinnie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color selected for me is way too dark & washes off easily.Color selected for me is way too dark, I was told it will be a "rich brown", there was no brown at all, it's black!!! This hair dye also washed off within 3 weeks even with the "tint rinse" & the shampoo & conditioner that I bought from eSalon. This is very disappointing, I have never been disappointed with any boxed hair dye that I bought from the store before, this is the first time ever that I became (extremely) unsatisfied by a hair dye . Save your $$ & just buy the ones at the store, it'll only cost you between $3- $6 for a good one. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMel - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Do not orderI was a blonde so I ordered the intense red. It turned my hair orangest pink. All the color washed out. And because I had to recolor not only is my hair fried it no longer holds a color. This company ruined my flippin hair. I am so full of anger. These people will ruin your hair!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJean- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI do not like my color and worse they are sending me more without my consent. I now have to get a new debit card because there is no human for me to talk to. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |