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Color Set
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67 709 Avis clients vérifiés |
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ColorThe color colored the gray but it was darker than I wanted. I will order again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanice - we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I orderedThe color has not purple hues in it. It is completely red and brown with no violet so diasappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMykenna, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE!I’ve been using Esalon colours for a few months now, I asked for my most recent colour to be made darker which was done perfectly for me. The application is easy with very clear instructions, I love how the colour bottle has my name on it and all of the extras such as stain guard/remover and the gloves come in nice packaging. The gloves themselves are really high quality and you get two pairs unlike most at home colour products. My colour never fades, I dye my hair every 3 months to cover grey which it does an amazing job at. My hair is mainly grey now and there is no root glow when applying root touch ups, it all blends superbly. I can safely say, budget allowing, that I’ll never move away from esalon colours for all of the above reasons! Thank you 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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PerfektTolle Farbe, 100% graue Haare abgedeckt 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectExactly what I wanted 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Unfortunately didn’t dye my hair very wellLeft my hair dry didn’t take very well bit disappointed really 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Sian! I'm sorry to hear you didn't like your color. Please check your emails, we got back to you to help you further. |
SuperIch bin super zufrieden mit meine Produkten alles perfekt 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Super!Tolle Farbe, hält lange und deckt gut grau ab 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect shadeThey matched my current shade well and it was easy to follow the process. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Nice, but not the results I wantedThe packaging was eye catching and even fun to open. The instructions, which I followed to a T, were very clear and in easy-to-read print. The shampoo and conditioner had a pleasant smell. Everything was delightful until my hair dried, and I could see that the color was not the warm golden blond that I was hoping for and have obtained from other brands, but rather ash blond, or what we used to call "dishwater blond." I'm trying to find where in my online account to cancel. Not easy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Tiffany, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |