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Finally got right colorHad to tweak color one time. But now it's ok. Still harder to get color to take on temples. Try to do those first so is on longer. Only have one thing that is a problem. My hair is dry after coloring, shampooing and conditioning wth eSalon's products. My next shampooing, I use my current products which puts moisture and shine back in my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it.My difficult hair loved it. May want to tweak the color a little but very satisfied. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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natural redhead lookI wanted to get hint of copper like it was on the picture. I got natural redhead looking color, what actually looks very ugly. Package, quality of the color (makes hair soft and shiny) and everything else was looking professional and good.. just color is very off :( i would say that for sure get this color but talk to their color experts. edit: i really hate the color. but mys husband says it's ok. And hair are soft and shiny. All together: good color, wrong color i got. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Root touch up!The hair dye was too light of a shade. I will go a bit darker the next time. However..since summer is coming it might not look that bad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Care Representatives have been in contact via email and will be happy to assist in this process. |
I'm sorry that I believed that this could work for me.First off, it was difficult for me to do my hair alone. If having to deal with 2 steps wasn't enough, the color on my roots came out a lighter red color, so I am disappointed that I trusted this to work for me. I thought that I was saving money by getting your product but didn't realize that is would be so complicated to put on my hair. As for the product itself, I can't complete my review on that part just yet. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Stop sending too darkI have ask twice to change the color I have five kits I can’t use just got one this week I look like a old vampire please stop 🛑 sending until you can get the right color I need a medium brown with golden touches 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color care representative will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Developer all outWhen I received my box it was all wet from the Developer which spilled all over the Box. A few weeks ago I dyed my hair and I parted it and the grays are still there very visible. It didn’t work out for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colour and excellent staying powerI’m so so happy with the colours I have had. My first I chose a dark brown however once I’d done the colour I realised I didn’t want it quite so dark. I emailed the colourist and asked for a more golden brown colour and they adjusted my colour immediately and shipped this with my next order with updated instructions on what to do and not do to achieve the colour I wanted. It’s now exactly as I wanted it and I couldn’t be happier. 97 sur 101 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE IT!!As a hair-color user for 20 years now, I have tried it all. Sadly. I found this product in 2017 and I love it. It also comes personalized with my name, OHara, and that alone is a reason I love the service. I upload hair pics and adjust my color as needed. Along with great hair-coloring product, the Shampoo & other accessories are awesome as well. Give it a try - you can thank me later! 5 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Matched perfect!I had been using color from a professional salon store but the people who work there just push the sale that month. So I came to eSalon. They match the color for my roots perfectly to what I love. I also got color refresher for my ends since red fades. Well the red from eSalon does not fade like the product I was using. Instructions are super easy to read as well! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |