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Color Set
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67 758 Avis clients vérifiés |
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The color was way too far off!I wanted medium copper brown and got carrot orange. I followed all the directions. The smell was also awful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has reached out to get this resolved for you. We appreciate you reaching out! |
Mix OutcomesCustomer service great. comes in a cute little box, stain guard smells n feels lovely. Colour application was easy BUT THE COLOUR WAS COMPLETELY WRONG! I have natural brown hair, after application I had a gothic look with jet black hair. That said, esalon offered a free colour set. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMozma- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnhappyI requested lighter color and it actually looks darker. It did not cover my grays and there was not enough product in the bottle. My hair his very long and thick. Very unhappy! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Custom colorLooking to cover grays particularly at both sides right above the ear/face area, didn’t work well at all & not even after 1 week grays are clearly more visible. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGloria- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So happy!I love the color and ease of application. This was my first diy at-home color, and eSalon made the entire process super easy! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Absolutely fantastic!Brilliant match for my natural hair colour - thankyou 😁 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!The colour is perfect and my hair looks healthy and shiny! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better than the box from the store!Easy to apply, and the color looks natural. Very pleased. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom hair colorLove the color, shininess, Easy to do at home,love it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectThis color is just right. And my hair feels soft. It's been 4 washes so far and color is not fading. I'm sticking with this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |