67 758 Avis clients vérifiés |
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easy and FASTI bought this kit as somewhat of an impulse buy knowing that I wanted to go darker with my hair but not wanting to buy the boxed dye at the store. My stylist was very helpful picking out my color and listened to my need of wanting to correct the red tones in my previously dyed hair. Start to finish, this process took me about 45 minutes, whereas in the salon to get my hair dyed takes upwards of 2 hours. I also have a LOT of hair, but one bottle was enough to cover it all (they sent me 2). Overall I’m very pleased with the color, the customer service, and ease of application! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectI didn’t use 1/2 the bottle, can I store it for the next month? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ReviewCould be a little more shinny but color is wonderful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No me gusta este productoLes pido por favor que ya no me envíes más productos me están haciendo daño....y me deja el cabello horrible muy áspero 4 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria B. - Sentimos mucho escuchar que nuestro color no cumplió con sus expectativas. Nuestra garantía de felicidad de color es algo que tomamos en serio. Queremos trabajar con usted para encontrar una resolución y hacer que su cabello se vea mejor. Por favor, manténgase atento a un correo electrónico nuestro en breve. ¡Nos pondremos en contacto con usted para corregirlo! |
Not what I expected.The color was completely wrong. I was credited another color plan and the color was adjusted but it’s still not right. I now have a purple hue in my hair and I am not liking it at all. I plan on canceling my plan all together. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAustin- We appreciate your feedback. Upon reviewing your profile, we see that you have worked with one of our color and care experts to help resolve your concern per our satisfaction guarantee. We will be reaching out shortly to discuss your color and account further. Thanks for reaching out! |
Falta de productoEstoy tranquila con el color pero no he podido usarlo esta vez porque no me han mandado shampoo no se que paso pero quisiera me lo enviaran lo antes posible 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDaphne H. - Lamentamos saber que los paquetes de champú faltaban en su kit de colorear. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación. Mantenga un ojo en su bandeja de entrada para más detalles. |
Too dark!I was really expecting something less brown/dark and more red... Unexpectedly went darker. The product itself is great (thus the 3 stars) but really disappointed in how dark it is. It washed me out eventhough I gave a picture with how light my complexion is. I'm afraid I'm not going to easily be able to go lighter now. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlicia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It was okThe set was easy to use but I was very dissatisfied with how fast the color faded and washed away 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole- We appreciate your feedback. Upon reviewing your profile, we see that you are already working with one of our Color Experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
Dark Strawberry Blonde ColorThis color blend took a few blends to get to where I wanted it to be, but that is okay, and that is what makes eSalon wonderful, and successful; they want to get it right, and make you happy. Each kit is professional, personalized to you, and easy to use with (easy-to-follow) directions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love this colorThis is exactly the color shade I was going for. It turned out beautifully, it took evenly, and I'm really happy with the result. I'm impressed that I was able to get a salon-quality coloring or better at home on my own for such a low price. I will be using eSalon again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |