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Color Set
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67 758 Avis clients vérifiés |
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Esalon is #1I am very satisfied with esalon. My color results are always exactly what I want. My order is always on time. I have never had I problem changing my color. My questions are always answered. Thank you eSalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorI loved my new color i requested you to mix for me it looks great. Thank you so much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ReviewOverall great coverage 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colourI was impressed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectionThis will save me so much time and money in between salon visits. They nailed the perfect soft pearl blonde for me that covers my greys! Love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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complaintI have a complaint! I got my order just a few days ago and I am so dissapointed with it, let me tell you why! Last night I followed the directions to the T, and the final results are terrible! My hair is too dark! I only did the roots as directed, and gosh, my hair doesn't look good at all because the color shade you sent me did NOT MATCH my hair color at all. I had just changed my hair color from dark to light, now the roots are dark, with the highlights, and I do not know why I was sent such a dark color for the roots ONLY! I'm not happy with the results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Medium Ash BrownIt turned out a lot darker than I was expecting, and it left behind a brassy tone, which I kind of expected due to my hair having red tones in it before, but the neutralizer didnt really neutralize it all so theres still quiet a bit of gold/brass showing through. Overall not bad, but also not great. I feel like i could have gotten similar results from a drugstore box hair dye. 143 sur 161 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanielle - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Gray coverageThe gray coverage doesnt last it looked good the first day and rinsed right out 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots only held color for about a week. Then looked a light color of the shadeHave used this product in the past and just started using it again. Last month the color only lasted about a week. My roots then looked a pale color of the shade. Very disappointing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeidi - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I like the colourThe colour is fine but the shampoo and conditioner they gave made my hair feel very dry was fine when I re washed the next day with my usual shampoo and conditioner 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |