67 758 Avis clients vérifiés |
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So disappointedI just finished colouring my hair with my second shipment. I am so disappointed and I’m now scrambling to fix this. The colour you sent me was at least 5 shades lighter than what I originally ordered. I am going to be cancelling my account. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole- Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. We can confirm that you were sent the same formulation you received last time. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
It did not workIt turn out to a completely different color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSaray- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Hair ColorI have recieved so many compliments on my new hair color! Thank you Sarah! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom hair colorWould like to say i finally colored my hair and the results were outstanding one thing is for sure is that i will continue to purchase my custom hair color from you all Awsome Results THANK YOU 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Exactly What I Hoped For!My color is perfect! I don’t know how they do it, but the color is an exact match to what I wanted. Now I can save time and money by coloring at home. I was a little sloppy with the back of my hair, but it still turned out great and I’m sure my application skills will improve with time. I really appreciate all of the helpful videos on the site, they made a big difference! PS - my hair is about 40% grey, but just like my expensive salon color, this covers them all. I waited a few weeks to write this review because I wanted to see how it wore. I’m very pleased! I’m 45 and I don’t plan on ever showing my greys if I don’t have to. I also have long, curly, dry, hair and they sent the perfect amount to cover it all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect on the first try!I received my first order recently and the color was perfect. I provided a photo to match my color and the results are beautiful. I've gotten several compliments on how pretty it is. Thanks eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy Peasy!This color was to cover my roots, and I followed the instructions exactly. What a beautiful color!! Very little clean up, hardly any mess. Easy to rinse in the shower and now I want the color all through my hair! So much less expensive than going to my stylist. We are in an RV for the winter and I worried that I would make a mess all over the tiny bathroom and shower, but not a problem. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing colorSo easy to apply, washed clean quickly but lost no color, leaves hair soft and gorgeous! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colourI absolutely love my color! Because my hair has lots of red tones it tends to go purple when I go darker, but my dark ash brown turned out exactly how I wanted it to. Thank you so much! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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fabulousit covers gray...rich depth of color and 3 weeks and no fading; i'm amazed!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |