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Color Set
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67 758 Avis clients vérifiés |
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Burned my skinThis product had too many steps and while the color turned out ok, it literally burned my skin as it washed out in the shower and dripped down my back. I decided never to purchase again and then just got charged today. Now I have to call in to cancel. Might be good for some people but not me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily- We're truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. Please let us know if you need any further assistance! |
Don’t like it!!!Didn’t take, my hair is basically the same color as it was before I dyed it ... followed instructions the whole 9 and all I got was a little bit of red hilights... Not happy at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Quick to please and quick to fadeInitially looks too dark but in a few days it rinses out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsThank you for your feedback. We are sorry to hear that your color is fading faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate you reaching out! |
What a Mess!My hair ended up two-toned with bozo red at the roots and an ugly dingy reddish brown at the ends. The product was so harsh on my hair it turned it into a glob of mush when I rinsed it. My package did not include shampoo and the conditioner did not want to rinse out. I would never try this stuff again! Better off with box brands from Walmart. Everyone asks did I intend my hair to look like this? NOOOOOOOOOO! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love this colorI LOVE my color!!! Just what I wanted. Thank you esalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very satisfiedI'm very satisfied with my product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorThis color turned out perfect, exactly what I wanted! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Can't Say Enough.....I could not be happier with this product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE love loveI got excellent coverage...color was spot on. Feels soft and has shine.. I highly recommend this 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So happy!The color is perfect and my hair looks and feels healthier than ever! Thank you so much! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |