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Color Set
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67 758 Avis clients vérifiés |
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It wasnt the right color i wantedWhen i looked into i saw a bit redish not brown?? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAna- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts reached out to get this resolved for you. We appreciate you reaching out! |
Not worth the moneyMy grey has gone a brassy yellow/red colour and the ends are nearly black despite following the application instruction to the t. I asked for a light ash brown and got a medium brown with reddish undedtones. It smelt very highly of chemicals and my hair now feel rough and dry. Was expecting great things and sorely dissapointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmma- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not at all what I asked for!I originally chose an ashy colour, and was then advised that I should go for a different one based on my information - I agreed and specified that I didn’t want any brassy or copper tones on my already ashy, but historically highlighted hair. I’ve tonight used the colour you sent me and my hair dark ash blonde hair is now a permanent coppery blonde. I’m so upset! It’s always a risk using at home colour, but I thought the personal touch of asking the questions you do would make a difference. It didn’t. I’ll now be spending money on violet shampoo for months before this grows out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color faded away too fastI use color protection shampoo and conditioner, however, after about a month, my black-dyed hair started to turn back into its previous light brown color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGee - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
BreakageMy hair had a lot of breakage from using this color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCathy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
First useEasy to apply, no mess. Love the colour exactly want I wanted. My hair is so shiny and soft. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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E Salon experienceI usually go to Sally’s or any other beauty store to purchase my hair color, however I decided to give this a try. I was pleased at the color match and the ease of application. It comes with everything you need at half the cost of the beauty stores. Plus, I find it to be better for your hair. I will be using this system from now on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great for grey coverageI wanted to try this to see if I could save money at the salon. I have dark brown hair with some grey. I felt like I could easily cover them myself if I had the right product. This worked great! So far color has not faded and covered greys like my salon color did. I will definitely do this again!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorI love the ease of using the kit, love how soft my hair feels after the treatment...Great products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectEsalon is the best.... Thank you !!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |