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Color Set
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67 642 Avis clients vérifiés |
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Yay!I’m impressed with how simple they make it! My color was spot on, and my results were fantastic. I feel silly for being so nervous the first time, but the colorist was patient and friendly as she explained things. Very happy with the results! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Zero grey coverageWow, not good at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Brook, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No es lo que esperabaMe quedo más oscuro en la parte de adelante que la de atrás y no tuve cobertura completa en mis canas!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Jacky: Sentimos que tu color haya quedado más oscuro de lo que esperabas. Revisa tus emails, te hemos escrito para poder ayudarte. |
Second bad color in a rowI'm so tired of the horrible colors this company sends and the so called color specialists that are supposed to help you fix their mishaps. This last round, the ammonia smell was SO bad, my hair is fried. On top of that, there are spots on my head that turned grey. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Megan, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great gray coverageThis is the best color I have ever used. Even my hairdresser compliments me.! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Ändern der FarbeIch möchte KEINE roten Haare haben und kann die Farbe nicht ändern. Kontakt ist unmöglich. Die Äpp lässt keine Änderungswünsche zu. Man kann nur die einmal gewählte Farbe bestellen. Unmöglich. Kontakt oder Kundenwünsche werden ignoriert bzw. Sind nicht möglich. Ich will einfach nur die Farbe ÄNDERN!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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love itTook about two tries from the very beginning to get the color perfect but that is way shorter than it took my hairstylist! It took her months! Love this stuff! Customer service is also impeccable! 15 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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Einfache Anwendung, tolle FarbeEinfache Anwendung und ein tolles Farbergebnis. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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BuenoMe gustó solo q lo quería más claro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI just colored my hair for the new year and am unfortunately unhappy with it. I found the instructions a little difficult to follow (unless you have someone helping you) but most of all the color was not quite what I was hoping and the coverage was spotty in places and didn't cover the gray around my hairline. The packaging was lovely, but overall, I do not think this is the product for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Mary, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |