67 758 Avis clients vérifiés |
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Wow!!I’ve always wanted to try a darker shade but was always worried about how it would look. This color was perfect!!! I’ve gotten so many compliments, especially from my daughter who is a color specialist!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorThis was my first custom color purchase and it was perfect! The color was just what I wanted! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lightly RedThis color covers the gray hair very wells 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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MaravillosoSúper feliz,mi pelo quedo exactamente como siempre lo quise,mis canas realmente se cubrieron perfectamente con el tinte,y un brillo que wow,muchísimas gracias esalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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#esalon The color was spot onI will be a repeat buyer and want to know if you keep my info from on file since I will be buying those colors again. I am in utter shock over how well my hair color came out. I used to go to a salon but had to paid $80-100 to get it colored. I LOVE THIS COMPANY ❤️ ❤️❤️❤️❤️❤️❤️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love itI need less golden highlights though 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved the strand test but did not like the complete turn out.When I did the strand test everything looked great and I thought I would enjoy it but upon completion, I was not in love with the look. It is far too dark due to the light developer used and I feel that impaired the look. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeniya- Thank you for your feedback! We are sorry to hear that your color came out darker than expected! Please keep an eye on your email for a message from us shortly to discuss your color further and see how we can reformulate to better suit your needs. We appreciate you reaching out! |
Not at all what I wantedWhen I selected a color, I expected red undertones but my hair is basically maroon and I followed the directions exactly. I would never trust this company again with hair color. The color I got was precisely what I DID NOT want. I am incredibly disappointed. I had to run out and buy other dye to fix it. It was embarrassingly red and cheap looking color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRandi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wayyyy too darkI had balayage done about six months ago and wanted my hair back to one color. My natural color is a dark brown, so that’s what I ordered. After dying my hair, it came out to a very dark brown/black. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCheyenne - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Hard to wash outProduct when rinsing seemed to turn to jelly / fat in my hair I felt like I was trying to rinse butter out with cold water I used 1/2 bottle shampoo to get the goo out and lost a large amount of hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |