67 758 Avis clients vérifiés |
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BadI did my hair did not turn the color I want I'm very disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErlinda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Would not recommendTurned out nothing like the picture. I understood with my darker hair that the coloring may not be amazing as advertised, but I did expect a bit more. After trying to dye my hair twice it was still barely noticeable and what little was in there pretty much washed out after two washes. This product was such a disappointment and I really wanted to love it but I couldn’t ignore how dissimilar my results versus those promised to me were. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKswd - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
The coloring turned out to be just what I had in the first place.I wanted a lighter blonde rather than the mousy brown that I have. Do you recommend highlights or just a whole new color which must be lighter than medium blonde? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJodi- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
CancelPlease cancel all orders 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBarbara - Here at eSalon, we are always striving to create the best products possible. We're sorry to hear that you are looking to cancel. Keep an eye on your inbox for more details. |
Few disappointments, but willing to try againThe color did turn out great, however, it was not mahogany. The level was right on, but I don't feel there was really much "red" at all. Also, I did not receive two pairs of gloves. I only got 3 gloves total. Which made the last step mighty difficult. (I did not realize I was short a glove until it was that time) Also, I have fine hair that is shoulder length, but it is super thick. I felt like I struggled to cover the last section of my hair, and then I didn't really have enough shampoo to wash it completely. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No more GLITTER!!!All my gray (glitter) is covered!!!!! I'm so excited! I have a problem spot that my stylist has tried and tried to cover. Using extra color, longer processing times and never getting it to last. I would even not wash my hair for a couple of days after getting it "professionally" done but sure enough, after 2-3 washes, I would start seeing the gray poke through. It's now been 12 days and the color is still holding. I can't believe I, with the wonderful help of you guys at eSalon, have been able to do. No more spending $120 + every 6 weeks. You guys have saved me. :D 119 sur 124 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!!!I'm a beautician but due to health I am unable to work. I saw the ad and thought I'd give it a try and I have to say I am so pleasantly surprised how well this product worked. The kit came with everything I needed, and covered all problem areas and the color looks wonderful!!!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Bring the salon to your home!E salón provides salon quality color to your home at half the cost! The color lasts, fading is minimal for my red color and the cost is unbeatable! I’m an e salon customer for life! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing colour!I absolutely love the colour that has been made for me! It has depth, my greys are totally covered and it feels amazing, you couldn't have nailed what I wanted better (I was a bit worried about that due to my colour being a bit red). Thankfully I had someone else applying it for me, they thought it was a bit messy but I'll see how I get on solo next time. Thanks a mill Beth 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AMAZINGI was so happy with my color! I was looking for something that was just a little lighter but very natural looking and this was spot on. :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |