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Color Set
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67 758 Avis clients vérifiés |
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DisappointedTo start with the kit doesn't fit through the letter box so I had to collect it from the post office, which is very annoying. Just because you print my name on the instructions doesn't make it personalised. I found the whole thing very generic. I also found the dye very hard to wash out of my hair, the shampoo they provide you with didn't help. It took me a few washes to get it fully out. It was leaving a claggy residue at my roots. The colour is OK, no better or worse that a box dye from the shops. It's quite dark for a medium brown and it still has hints of red in, which I was trying to move away from. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy - Thank you for your feedback. We apologize for the disappointing experience.You are fully covered by our Color Happiness Guarantee, and one of our Customer Service Representatives has sent you an email to get this resolved for you. We appreciate you reaching out! |
Left hair waxyI have used this same color a few times now. The first few times my hair felt fantastic and healthy. This last time the product coated my hair and was very waxy and difficult to wash out. I had to wash my hair multiple times with a strong clarifying product before my hair felt normal again. I was highly disappointed. After this experience I went back and read some of the one and two star reviews and see that many people have had this same issue after the first couple applications. Did you change the formula or is this some kind of bait and switch thing?? I do not color my hair often, usually only 2/3 times a year so I know my hair hasn't been over processed. I will not be recommending this product anymore and I will not be using it again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLyndsey - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color not as advertisedThe first few days I was loving the color except some parts were very light. Almost like a raspberry color. It wasn’t as close to my natural color I wanted. Now it’s already fading and you can tell I colored my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrittany - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Customer Service Representatives has sent you an email to get this resolved for you. We appreciate you reaching out! |
Nothing SpecialI'm happy that I got my kit for ten dollars. It's supposedly custom blended, but objectively it's not better than products in the drug store. Actually, I prefer the boxed color that I can find anywhere. I highly recommend you save your money and purchase Feria instead. It's a better product. Disappointing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Best investment in hair color!I'm a redhead, and reds are difficult to maintain. My color kit matched my natural color perfectly. My color will last between treatments. My hair came out shiny, silky and perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GreatLove it first time using so far holding up 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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shineloved the color and made my hair shine! Actually got a compliment on how good my hair looked the day I colored it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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very easyinstructions were easy to follow and its a great long lasting color and the auto ship is AMAZING 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Colour setVery easy to use and lovely colour 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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WoW!I really love my hair color and how my hair turned out to be so silky & shiny when all was done. A lot of times when I used store bought hair color my hair seemed dry and brittle in the end. This product is different, give it a try and you won't be disappointed! I truly loved it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |