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Color Set
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67 758 Avis clients vérifiés |
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wrong color- hard to wash outI ordered dark brown for my roots. They came out auburn/brown... I have to get root touch up at the store to re-do them. Also, when I got in the shower to rinse out the color I had a moment of panic because the dye was stuck in my hair like wax and was difficult to get out. Cancelling my order today. Too bad because I love this idea. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLauri- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terrible, horrible results.If I could give you zero or negative stars I would. I ordered a strawberry blonde with lots of red. When I used what you sent me I got brown hair and most of it fried- I have to get most of my hair cut off after using this product. NEVER AGAIN!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
too darkhard to manage color request 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to help get this resolved for you. We appreciate you reaching out! |
Love itI’ve used the usual drug store hair color for about 5yrs mainly to color grey hair. It was destroying my hair and irritating my scalp. The e-salon hair color product is so much better. I love how it is shipped with meticulous attention to packaging-each product wrapped and/or bagged for an impressive appearance when opening every item. Personalized directions are a real treat. I’m very happy with the hair color, and I know help is always a touch away. I am pleased with the other products as well. The shipping every month saves me from having to worry about “the next coloring”. Thank you for your attention to detail and your quality products. 15 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect every timeI'm still so happy with my color and I just called customer service to reschedule my next order and it was unbelievably easy! Also, easily added color for my ends. Sheesh. I usually HATE calling to do things like this but they made me feel like I can call all the people and resolve all the things! Thank you for making this process enjoyable and easy and Good. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful color - Simple applicationI am so happy with the results of eSalon’s personalized at home color set. It was easy to use and I have never colored my hair before. The result was exactly the color that I had envisioned. I love my hair color and saved a ton of money. Definitely recommend this set! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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The best hair die I have used. Thanks 😘The best hair color ever!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Hair ColorI've been a customer for a while and this is my first review of the products. I have experienced the consistency of these products never wavering from what they offer. Thank You all for the Work and Knowledge that you put into making me feel secure in the use a color that works for me. Recently ordered your Shampoo and Creme Rinse. Looking forward to the new experience. Thank You Again, Cynthia G Schultz 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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ColorLove the color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the redI love the shade, I would love it to be a bit more burgundy but it was really pretty. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |