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Color Set
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67 740 Avis clients vérifiés |
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Great colorMy hair is amazingly healthy. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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excellent productI went from name brand at home hair color, to super expensive salon coloring and back to home hair coloring with giving esalon a try. I was very impressed with the packaging, the directions, the personalization of color and tweaking of future orders as well. The color lasted much longer than the drug store varieties(and I have tried many!) I got a full 7 weeks in between coloring when normally 4 would be showing a lot of grays and dull faded color. The kit is easy to use and the price although more than store brand is definitely worth it, and so much less than the hundreds of dollars spent at the salon. Give it a try, I think you'll be impressed too! 19 sur 20 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorEvery one says it looks so natural 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I think this is it!After a couple of color changes, I think we have landed on the winner. Thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color.I however have dyed my Hair to much and had to have my color lifted. It will be a while before I color again. My hair needs to have a rest. Me also 😊 your dye is a good one. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Definitely my colorNice match but now would like to do just a touch of lighter highlights. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color fadesI've had to adjust my color 3 times and even though the color was finally dark enough it fades to light brown after 2 shampooings. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
The color, shampoo and conditioner made from good ingredients, friendly for skinEverything was okay, apart the color, it wasn't exactly what I expected, but maybe because before was light background and it hadn't come the proper tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVida- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
To DarkThe color was to dark, the bottle when I opened it had a small crack. Thank you for adjusting but I am not confident that this will be as good as the first time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. It appears one of our colorists adjusted your recent shipment to help you meet your color goals. We truly appreciate your feedback. |
quality has declinedI have been using esalon for a little while now and each time I become a little more dissatisfied. There seems to always be more "gunk" left in my hair when rinsing out, despite following the directions to do a head massage with wet hands prior to rinsing. It takes a long while to get out all the residue. And this last time, my hair was left so greasy, I couldn't believe it. I had to wash my hair immediately - three separate times - to get it to go back to normal. I wanted to give them one more chance, because I do like the color, and then they just completely skipped my autoship! I'm scheduled for every 10 weeks, and they just didn't send it... I have no idea why. So far my experiences with esalon product and service leave much to be desired. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly with more information on our color and why we were unable to process your Autoship order with the information provided on your account. Thanks again for reaching out! |