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Color Set
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67 740 Avis clients vérifiés |
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WOW!!Purchased in Oct, 2018; just got up the nerve to do this yesterday...….and …...Wow!! I'm amazed at the color results and how easy it was to follow directions! Can't wait to order again! You listened to what I wanted; and my husband really liked the results, he said it looked so natural! Thank you eSalon Linda 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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"I'll never go back like they say"I love the color I wish I would have gone a little more on the reddish side I usually go with dark reddish brown with some golden are caramel to it next time we will work on a color for that but left my so soft n smooth I love tks a million esalon!!"❣ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Dark & BeautifulI have never dyed my own hair before, but I must admit I am hooked. Easy directions and no mess. The only problem I have, are those little stubborn grays that sneak in. My whole head will be colored and gray hairs will decided to show itself in sporadic places....even the back of my head. Other than that, I will continue to use this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No brassThe ash really cuts the brass. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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HairIt’s good but could be a bit lighter tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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cancellingcancelling my auto ship 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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not worth all the hypeI fell for the hype and ordered this. My hair was light brown. I wanted to lighten it up a little and cover the gray. Well it made my hair darker and didn’t cover my gray hair at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberley - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Good color but washes out too quicklyI really like the color, but it washes out of my hair a lot faster than I would like. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Color is greatColor kit is great and easy to use but unfortunately it doesn’t cover gray well. Disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelly - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |
Sorry response to color change requestCancel my membership. Again, the contents of Bottle 2 has too much copper. I requested last time more light brown in the 10 volume color, but I still see a ton of copper. I now prefer to buy box color from the store so I can see what I’m getting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDianne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |