67 740 Avis clients vérifiés |
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Very soft color. Looked great!I love eSalon products. They are always fun, easy to apply, and my hair never feels brittle or damaged by the coloring process. Other products make my hair feel "fried"...not eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Pros and consPros: No bad smell, does not irritate my scalp or skin, very good gray coverage (my grays are highly stubborn), easy to follow the instructions and use the kit. Comes with everything you need! Cons: I was looking for overall color, but my instructions said only to use on the roots (with the 3 minute color/water rinse for the length and ends). Also, the part where you mix the leftover color with water and pour over your hair was an absolute mess! It got Ev.ery.where! I had to bleach my shower and scrub my body to get it off. It'd be great if there were an easier/less messy procedure. Overall, my colorist Jennifer did a good job, and for my first attempt at this I am pretty happy with it. I will be curious to see how long is lasts, because the color I had been using tends to fade too quickly and too brassy. Thank you Jennifer! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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CoverageLoved the color but didn’t totally cover my grey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It was not the color I orderedI ordered dark Ash blonde and my hair color came out with a red color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAja- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Waxy, gummy residue left on hairI normally love this product but there was something terribly wrong with this last batch. I have scrubbed my hair three times since I touched up my roots and it STILL feels greasy. Could someone please let me know how to get it out? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaggie- Thank you so much for sharing your feedback! We are always striving to improve our products, and your input truly matters to us. We are sorry to hear about this poor experience with our color. We want to make this right, and we will be reaching out to you shortly. You are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. Thank you again for taking the time to reach out. |
i loved it !i have used Esalon for for a few years now , even my hairdresser said she couldn't do a better job at mixing my color for me . i am 66 years old and you know how hard gray is to color but they worked until they perfected just for my hair its wonderful , so soft beautiful color and it stays that way with their color safe shampoo and conditioner at less then 1/4 of what i would normally pay to get my hair colored . thank you Esalon . sorry it has taken me so long to review . 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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so easyInstructions are easy to follow and the color is always perfect 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very happy with resultsEasy to apply and color was very good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorI loved my natural auburn red hair, and watching it fade with age was frankly depressing. I had iffy results in salons and didn't like picking up color in stores. Esalon basically matched my true color from the start and I haven't looked back. My kit shows up every 9 weeks, has everything I need, and the color lasts. 100% happy customer! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First time using service.Received excellent service. Delivery was quick. I had all my questions answered promptly. I loved my colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |