67 709 Avis clients vérifiés |
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Lovely colourI love the colour and golden undertones. It looks lovely and your hair also appears very healthy 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Loved my color!I got just the haircolor I was looking for. It blended my gray very well. Left my hair shiny and soft. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Velvet primerI like love Velvet Primer. I put in on my almost dry hair and my curls look great 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedThe color seemed different from my first order. It didn't cover the gray and made my hair dry and dull. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Kudos to My Colorist!Danielle, I don't know how you did it, but the adjustment you made was spot on!! I love my color!!! From the root touch up to the color for my ends, perfection!!!! Thank you!!! 2 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Shipping is the worstIf you actually need to receive the product give yourself at least 2 weeks to actually receive it. Placed an order November 29 and as of December 13th it is still not here. It sat at their warehouse for 5 days after shipping label was created. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanell - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Super QualitätAngenehme Textur und es wurde an alles gedacht was man zum färben braucht. Die Haare sind gepflegt und glänzen. Die Farbe sieht natürlich aus. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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My "Winter" ColourI asked for a tweak to make my colour ever so slightly less red and it has come out perfectly - this is my perfect winter colour! 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Alles superAußer das die Farbe nicht gedeckt hat bräuchte etwas was besser die grauen Haare abdeckt aber die selbe Farbe 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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didn't worki got a brownish purple dye (not even what i asked for) and it didn't work at all. just ended up with my original hair color, and left it very damaged. i followed the directions exactly right, yet it still came out horrible. not to mention the process was incredibly difficult, so many things to mix together and application was very hard to understand in the directions. the fumes from the chemicals almost made me pass out, there's no reason it should've been such an ordeal for nothing, basically wasted my whole day. definitely not buying from y'all again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLila - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |