67 740 Avis clients vérifiés |
|
Trier selon : |
|
Color changeWas a bit lighter, liked it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
The perfect color adjustmentI asked for a little more red and you nailed it! I am getting rave reviews! I am recommending you to all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Not happyThe colour has left my hair dry and brittle. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Patricia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Probably won't continue usingI've used this product twice now and the color is fine. What is really hard to take is how incredibly messy it is. It stains everything it touches and it's fairly liquid so it does splatter a lot. Skin (even with blocker), porcelain, floors, pillows ... anything and everything. I have to be VIGILANT about cleaning as I'm going. 6 weeks after, it was still bleeding out of my hair and the roots that it touched up became reddish. I love the way I can customize and the recurring shipments, and the materials it comes with are all very good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Annie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Not SatisfiedTried it, did not like the two color processing. Not for me would like to cancel order, not clear on website how to reach out to you to do this. No link about cancelling future orders. Please contact me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Monica- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us for further information. Thank you for your time! |
Unsatisfied customerI do not like the product. It is no different or better I should say than Loreal which stayed on longer. I used ur product n it barely covered all my grey n lasted 2 weeks! Cancel any others n refund my money on the one I just received November 30th 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Rosa- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Black to nothing in just 3 weeks!It was pretty for a few days ofter sever washes, thats it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Chrystal- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
I am so happy with this product!I love my colorist! Always listened from my first color package. Got it perfect on the second one! I was ecstatic! The color makes me feel so much better about myself and I love how it makes my hair feel after! So happy that I found this! Thank you! Thank you! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
products are very good . coloring bottle clings to hair instead of the drips.hello.. just received my hair color..and i am very happy with my purchase.. i will be ordering more products in the future.. in fact i am going to look for highlights next.. thank you so much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
AwesomeI received a lot of compliments on my hair color after I colored it. Covered grays I love the customer service. I am thinking about changing the brown to an Auburn color though. I feel like I need a change. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |