67 740 Avis clients vérifiés |
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Custom colorLove this product! It gave me 100% gray coverage! The color is lovely and shiny with just the right amount of red! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect ColorThis was my first experience with coloring my own hair. It turned out perfect. Their color adjustment was perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color was outstanding. Lasts and covers my gray beautifully.Color was outstanding. Lasts and covers my gray beautifully. I don't have to color my hair or do a root touch up for at least 5 weeks and I have very short hair. Loving the color. Instructions are easy to follow. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorLoved the color and how healthy my hair looked and felt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom color setThe first time I ordered & I used the hair dye, it was way too dark! Not only did they credit me at E salon, they read my complaints, redid my color & it was spot on!!! Love this color, so many compliments, thank you so much for listening & caring! Would recommend E salon hair color mix to anyone! (Plus it covers my gray so well & lasts!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color changeI recently had my roots darkened a bit for my balayage blonde. They nailed the color perfectly! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First purchaseLike everyone else I went to a salon to have my hair done, when I seen your ad I wanted to save money and time. After I did the color I was very happy with it and glad that I ordered it.One thing I didn’t like is that they didn’t ask me if I wanted to have the money come out automatically.First time customers should of had a choice to do it once then if they liked it order again when they were ready to order when the time came for doing your hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too DarkI have been very pleased with the color up until this last time. I need my next shipment to be a little lighter. I ask for dark brown but it turned black. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlesia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not salon qualityColor faded very quick. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlana - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Turned to weird thick gooI tried esalon for the first time. The smell was really, really strong. Other than that, things seemed to go okay. I mixed in a plastic bowl, applied with my brush, and waited my 30 minutes. When I tried to rinse it out, I thought it was working. Then, I took the gloves off and could feel that the back of my hair felt really weird. The dye had stuck to my scalp and formed a weird goo. I had to take my fingernails and rake it off. I had to take the shampoo and scrub my head and wash my hair twice to get it out. My hair then felt very stiff, but after I put the conditioner in, it smoothed out. The color turned out fine, but I was so weirded out by the experience, I don"t know if I'd do it again. I've never had hair dye do that before. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |