|
Color Set
|
67 740 Avis clients vérifiés |
|
Trier selon : |
|
My color was perfectI liked my color so much. It was very natural from the start. I didn't have to wait for the color to tone down, like most box colors 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Color is Everything!The color I chose for my hair hides all the grey, and everyone loves the color on me. It has a bit of red highlights to it just like I was back in high school! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
100% gray coverage without damageI must admit I was a little frightened to give up control over the color. I have to say I was frightened for no reason. Everything that I expected I got. The most important thing for me was the gray coverage. My hair was soft and manageable after coloring and I didn't have a gray hair in sight. That is all I can ask for. Thank you so much!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Custom Color SetI absolutely love this color (dark brown (red))!! I get complments every time I go anywhere - that NEVER happens 😊 I was worried that this color would be too dark for me, as I'm very fair skinned, but I really like it. I've finally found the color for me. I've also used the root touch-up, it works very well. The universal leave-in conditioner, the volumizing shampoo and conditioner. as well as the color treated shampoo and conditioner, are fantadtic! They leave your hair silky smooth. Lori 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
They listen to your feedbackI have tried two different colors and they really do listen to my feedback. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
GREAT GREAT GREAT !!!I WAS NOT THRILLED WITH MY FIRST COLOR. I SENT AN EMAIL EXPLAINING WHAT I WANTED MORE OF. (IT WAS A CRAZY WEEK THAT WEEK SO I COULD NOT CALL) WELL MS JENNIFER LISTENED TO ALL THAT I SAID AND TRIED TO EXPLAIN AND THE ORDER WAS SHIPPED. I AM THRILLED TOTALLY.. THUMBS UP!!!!.. I LOVE IT.(MAYBE WHEN SUMMER COMES EVEN A BIT LIGHTER) LOL. I CAN NOT THANK YOU ENOUGH....jUDITH 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Still tryingI am still working on the how to get a uniform color between the roots and the rest of my hair. I think I need to leave it longer on the rest of my hair after it has set on the roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
My new colorI finally found color that's the color of my original hair before the grey set in!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
See the results at my Instagram @Nennyg2015Pros: * the survey questions at the website are very especific, so they get a better understanding of your hair without actually having to go there. * Their detailed instructions are so helpful. * There were two bottles, one for the roots and another one for the ends. * I like it when I'm giving detailed information, and this kit explained the percentage of brown, violet and gold tint on each bottle. Cons: * although the first kit was only $10 + shipping, the second kit is $20 + shipping and it's only for the roots. * There were too much left overs from the roots bottle, and the instructions clearly explained that applying it to the ends would left your hair with darker results ... :/ ... I hate wasting anything. * I wish the gloves were longer, although I always get my hand stained, I hate having stains in my forearms. Overall is a very rich natural looking brown color, I'll keep with this one during the fall and winter. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Anybody Home?Very disappointed in product considering price point. Sent a good photo of light blonde lavender color. Tried to match up color as best as possible. Product turned my hair burgundy, only washed twice a week and color last was very poor, leaving me with a dark brassy blonde. Sent a letter to get help along with photos to no response but happy to send me that color again for $28, would rather invest in a salon. Customer service is a high priority to me, if you can’t do that what’s the point of investing in your product. You also have to contact them during their business hours to unsubscribe. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBonnie - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |