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Good colorNeeded one more bottle of the base color. I have an insane amount of hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love my new color!The first color I did wasn’t quite what I had expected, so I spoke with a color consultant & the next color was so much better! Yea! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lt brown colorIt seem to come out too dark. Can there be more blonde in it instead of the darkness of the brown??? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Debbie. Want to tweak your formulation? Simply give us a call or click "Adjust Color" in your account to let your colorist know what you'd like. You can gives us a ring at (866)-550-2424 Mon-Fri 8am-6pm PT and Sat 9am-5pm. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my brown hair redThe color turned my brown/dark blonde hair red. Bright red. I contacted customer service requesting to mitigate this asap and was told that my colorist would adjust my next order and if I wanted it sooner, I should change the delivery date. In my opinion, poor customer service. A corrective color should’ve been sent immediately. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Leanne. We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Very disappointed!!!!Very disappointed once again hair is very brassy at roots! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Betty. We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Amazing ColorsI love how my hair feels, and have since I started using your color product. It is easy to use, and I have no complaints at all. I think I have been using this product for almost a year now. We have gone through several shade adjustments and I can finally say that my color is perfect! It is beautiful, vibrant and purple! I get more compliments on my hair now than I ever can remembering getting before. Everyone asks "who does your hair?". I answer "I Do!" The color lasts a long time with little fading. I have reorder ever 2 months and even right before its time to recolor, I get compliments. The hair highlights are light and natural. The highlights sparkle even in less bright settings. The color is just purple enough that people do a double take. I believe in this product. My hair is thinning as I age and there is no staining on my scalp, which unfortunately can be seen a bit more each passing year. I have recommended this product to friends and strangers when they ask "who does your color?" 115 sur 120 personnes ont trouvé cet avis utile. Et vous ? |
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BEST hair color product ever!EXCELLENT product...produces "natural" look, not an out-of-the box flat color and is extremely long lasting. Hair is shiny, rich and full of dimension. Also covers grays much more naturally and fully; again, long lasting in that regard. My personal selection in my first set ordered requires a bit of adjusting as per my preferences to not have too much dominance of the "accent" color, but that was based on my own initial selection and not the fault of my eSalon stylist. Great to work with a stylist who listens to my feedback and who will adjust according to my desired overall color and dimensional effects, with guidance and suggestions as needed. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Custom colourMy custom colour is amazing! The exact colour I chose and it covers beautifully. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LikedIt brings everything needed for beginners. Easy step by step. Not 100% grey coverage but the color looks really good. Will give them another try. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorLoved the personal color my stylist mixed for me! It was perfect in covering my gray! Great shine and coverage! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |