67 740 Avis clients vérifiés |
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ColorJust a tad to red but loved it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Natural looking. Stubborn greys a problem.Been using eSalon color and will never go back to department store color. Been having issues with stubborn greys showing up 2 weeks after coloring. Last month again. had to use 1 full can of grey away to cover greys around hairline (temple areas top of hairline). End of 3rd week and through 4th week for color fading as well. The reason I continue to buy, is bc of color match to natural hair color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Didn't work for meI wanted to have a color similar to my natural hair color, but with redder tones - I am a natural dark blonde and I wanted a strawberry blonde. My hair is now a light shade of brown instead. I do not see any red tones and ended up with a darker color than my natural hair color. I followed the instructions and washed my hair after 30 minutes. I am not sure what I could have done to get different results - it just might have been that the color picked for me wasn't suited to me at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Cancel my subscriptionI would like to cancel my seal on. I am not happy with the colors I have been getting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us to see with more details. We truly appreciate your feedback. |
Not what I orderedI REPEATEDLY stated I wanted to “highlight” my color. Instead I received exactly what I had received previously. I pulled 70 strands of hair thru my highlighting cap and guess what? It has Absolutely no highlight color. Please cancel all future orders 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMargaret - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us with a resolution. We truly appreciate your feedback. |
Replacement color not right colorI previously purchased a color and it did not have my gray you all sent me another batch of something else and the color was nowhere near what I had selected originally so unfortunately I'm not satisfied with these products and cannot recommend them for future customers. I didn't ask for a refund because I waited six weeks to color my hair but by the time the color came in my gray still was not colored and my hair was darker than I wanted it to be. Hopefully you can improve for the next customer 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So far I likeThis is the first time I've used eSalon. I like what they sent me (color kit), my color was a bit darker then I thought it should be but I really like the color. The color covered my hard to dye hair and this product did a great job. I hope my future orders will be as nice otherwise i will cancel! I Love that I don't need to leave my home and spend tons of money at a salon. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Thrilled with Custom Color SetThe product, the service has been wonderful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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HappyJust need to adjust the gray coverage and I'm really happy with this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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loved it!results if a professional colour at home! perfectly suited to my natural colour and just what I wanted. thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |