67 740 Avis clients vérifiés |
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Custom Hair ColourThe first couple of times was to brown but after last adjustment.... perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Comparison to Madison ReedI have to say that I like the overall outcome of the eSalon product. However, I did not like the smell! It came across as a harsh product by the smell and felt like I was putting a lot of chemicals on my head (probably was :(). I did not experience this with Madison Reed whose product was pleasant to smell. Now as to the color, much prefer eSalon. Madison Reed's product continued to wash out with every shampoo even though it was a permanent color. I have washed my hair for the first time since coloring with eSalon and there wasn't even a tint of color that came out of my hair :). Within 2-3 weeks of coloring with Madison Reed, I was a washed out version of my original color. Both seemed to cover gray well. I'm going to give eSalon another try and have decided to try the highlighting kit next time around. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color didn’t kastColor was beautiful but washedd out in less than 3 weeks, disappointing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee so please be on the look out for an email from us with more details. Thanks again for your feedback! |
A wet drippy super stain mess.My first prdee was perfect. I was so happy I immediately went to auto ship. The second set was awful. Drip, stain mess! Awful. I will have to call out of work tomorrow and get this fixed. My hair is to light at the roots and my skin is stained. Ughhhh 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMegan - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. Please be on the look out for an email from us with a solution. We hope to continue helping you find hair perfection! |
Excellent!!It was just exactly what I wanted!! I couldn't believe it ,.my hair color turned out perfect! It softer it looks thicker and it looks like my natural hair color. Perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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WonderfulCovers the gray and doesn’t make my very fine and thin hair feel like straw. Great stuff! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First time user....I used my new kit today. It came with the root color separate from the end color. It wasn’t complicated and smelled so good. My scalp was not itchy and dry and my color is nice and even. My grays are banished and my ends are not muddy! I will want to adjust my next color however as I would like a darker and richer outcome but for the first time trying this, I was impressed. I hope it will be easy to make a few changes to the next one. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Color Was PerfectI had light over processed ends and dark roots. My color stylist was able to mix a color for me that blended the two dimensions together perfectly! Left my hair fairly brittle, though. Maybe a lower volume developer would help? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did an ok job-but not what I expectedThe color did an ok job covering up the red tones that were coming through since I went from bleach blonde to darkest brown for the fall. There’s still some slight redness in the top even though I followed the instruction to the T. My biggest concern and why I wanted to try Esalon was that because I had aggressive chemotherapy last year due to aggressive breast cancer. Since chemo my skin is super sensitive. While I noted all this in my profile, it was a pretty harsh chemical treatment. While I was extremely careful with my ears, I got some minor burns on them that I have to use liquid bandage on. My head continues to be itchy. Doubtful I will reorder again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJaclyn - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Worst purchases everI get better more accurate results from the cheapest box at cvs shame on you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us with a resolution. We truly appreciate your feedback. |