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Color Set
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67 709 Avis clients vérifiés |
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Schöne Farbe geht schonender...Auf der Suche nach dem idealen dunkelblond-mahagoni-Ton bin ich bei meiner Onlinerecherche auf das Angebot von Esalon gestoßen. Eine individuell gemischte Farbe, abgestimmt auf die Kundenbedürfnisse, erschien mir attraktiv. Lieferung, Aufmachung, etc. waren gut. Der Farbton kam mir zu rot raus, aber ist okay. Wirklich negativ bewerte ich die eigentliche Qualität der Farbe - ich hatte als regelmäßig selbst mit Profifarben colorierende, erfahrene Frau ein wirklich unangenehmes Gefühl. Die Farbe enthält sehr viel Ammoniak, was entsprechend roch beim Einwirken und meine Kopfhaut sehr reizte. Nach der Anwendung (exakt nach Packungsanweisung) waren meine Haare extrem strapaziert und trocken. Der beiliegende Conditioner ist pures Silikon, was erstmal ein weicheres Gefühl verleiht, den Haaren aber nicht guttut. Jetzt, vier Tage später, ist meine sonst robuste Kopfhaut immer noch etwas gereizt, mein Haar fühlt sich immer noch trocken an. Werde in den nächsten Wochen gut mit qualitativ hochwertigen Produkten pflegen, dann wird's wieder. Aber mein erster Versuch mit Esalon wird mein letzter gewesen sein, ich werde wieder auf Profifarben setzen. So aggressive Farbe wie die von Esalon gibt's deutlich günstiger in jeder Drogerie. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSabine J. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
1st TryThe color was perfectly matched to my original color however quite a bit darker than I've had for several years. As I've aged, lighter seems better. Interesting, no one seemed to notice the darker color. I'm still looking for lighter and highlights as discussed with my stylist. We'll see how the next color goes. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color too dark, but hair feels soft and healthyColor is much darker than expected. I would choose much lighter color next time. Followed directions exactly. Used the provided Shampoo and conditioner which left my hair feeling soft and healthy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRae - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ImpressiveI was very impressed with the kit! I love how it all comes neatly prepared with special instructions just for me. The color it's self is the only thing that hiccups me from ordering it again. I'm not a professional by any means but I think my cheap $5 boxes of Dye from a local store does just as well as there's. I've tried letting them know that I'm still not getting my desired color but even their changes didn't come any where close to what I had requested. I will still be a member for some of the extras they offer but I think I'll stick to the cheaper boxes of hair color that I can get locally. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Waiting to see....Perfect colour match. Didn't cover grey well. They are adjusting-this time, we'll see how it goes 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFlorence - We truly appreciate your feedback. Upon reviewing your profile, we can confirm that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unfortunately Didnt Work :(I am a natural blonde with dyed blonde hair and some old highlights, I was quite scared with the ash in the colour chosen it would turn my hair green. Unfortunately, my hair is now orange, :( roots look almost bleached lmao. definitely not the ashy grey colour i expected. ESALSON, in general, seems amazing all the stuff I got for the small price I paid was more than generous. The shampoo and conditioner smelled AMAZING, by far the best smelling conditioner I've got with hair dye. Wondering how long demi-permanent lasts hoping the orange isn't going to be a thing. :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrooke - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Harsh on my hairI used eSalon for a couple of years and found my hair becoming more dry, brittle and less shiny. I tried eSalon color care conditioner and still had dry hair. I went back to the salon for my color and my hair is so much healthier. It is shiny, has more body, and no longer dry and brittle. You get what you pay for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGenevieve - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Uso por primera vezEl producto me ha gustado mucho, gracias por el color extra. Me ha dejado un color brillante y el pelo está suave. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAdriana G: -¡Gracias por tus comentarios! Nos complace saber que estás feliz con tu color personalizado. Nada nos alegra más que escuchar que tu cabello está suave y brillante. ¡Una vez más, gracias por compartir tu alegría con nosotros! :) |
Not at all what I expectedI thought I was getting a medium brown with medium copper tones. I love the brown. They nailed the that. The copper was so vibrant and intense. I am very bold, but WOW! I almost ran to the store to get some brown to tone it down. I am going to shampoo again tomorrow and hope the copper settles down. I am definitely going to change up my color. The hair color itself was wonderful. I was a little nervous as it seemed thin when I poured the developer and color out of the bottles. But as you mix it become very smooth and easy to work with. I am definitely going to give it another try to get the copper toned down. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent colour set and personalised serviceExcellent value for money. Loved the idea of personalised colour mix for me and posted directly to me as well! The colour mix was better than previous shop bought ones I've always used, there was no unpleasant odour and enough to cover whole head. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelagh - We're so happy to hear that you're enjoying Hair Color! We truly value your feedback and look forward to hearing from you again in the future!! |