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Color Set
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67 740 Avis clients vérifiés |
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It covers gray wellThis is a great color for me, it covers the gray well and is easy to mix and use. I wish the color guard (petroleum jelly) actually protected my skin from color. If I use it too close to the hairline, the little grays at the hairline don't get colored. If I don't use it close to the hairline, my skin stays stained for days. I think my skin stains even where I put the color guard! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I have used several different salons and salon always has a better color matchI have used several salons always coming away with red in my hair which I don't like. salon seems to really understand the color I am looking to achieve, My only issue is I would like more detailed help because I have root and side gray a layer of brown with gray hidden beneath. The instructions don't really explain when to color those hairs so I don't make the overall color darker. I went to a salon who attempted to tell me how bad home colors are they looked up the salon and the ingredients and had nothing bad to say. overall I love the concept the ability to show the color I want without someone telling me what color my hair should be. I also have very sensitive scalp and this color does not irritate or burn my hair as many salons products do. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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WISH I COULD REVIEW PRODUCT, BUT.....I HAVE YET TO RECIEVE MY ORDER WHICH WAS PLACED A WEEK (7DAYS) AGO. THE eSALON SITE SHOWS IT BEING SENT OUT 9/20 BUT THE CARRIER TRACKING SHOWS IT SITTING IN LAS VEGAS SINCE THEN. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - Thank you for your feedback. We apologize for any confusion with your upcoming order being shipped to you. We're always looking to improve our service and products, and truly value everything our clients say. We have sent you an email with more details on this matter. Please be on the look out for an email in your inbox. |
Dark rootsHello, Gray coverage is good, but my roots are darker than the rest of my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEdna - We’re so sorry to hear that your roots came out darker than anticipated. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CancelingMy color was darker then picture shown and no shine at all. Washed it 3 days later and it looked duller and brittles. Will not buy again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeborah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
YUK, YUK, YUK - CANCEL CANCEL CANCELDespite following the instructions to the letter (including the bit about massaging the stuff in to "break up the residue") I am left with a disgusting waxy, greasy film on my hair - especially the bits I didn't even colour, which I can't get rid of. The shampoo supplied just made it worse. It was totally vile, I ended up trying to scrape it out with my fingernails. I think it has clogged up my shower drain. And seven washes later I still haven't got the foul stuff out of my hair. Absolutely vile. I want my money back. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Nice tone but a tad darker than I wantedThe presentation of this product was great and I had everything I needed to colour my own hair. However, I would have perhaps liked to have been contacted by the colourist beforehand to check a couple of things. The colour has turned out darker than I would have liked. I said I had medium brown hair and didn’t want it darker, but I was sent a dark brown base colour which my hair has absorbed strongly. I do however, like the auburn tones. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsOlivia - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Completely missed the markThis color came out a strong brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLauren - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. With our fully customizable color line, we are able to adapt to most any color goal you have! Please let us know if there is anything else we can do to help! |
Not as good as I had hopedMy hair is very silver. This product covered the silver well enough but the ammonia based product reeked and dried out my hair, even with the conditioner. My hair fell out in hand fulls. Will go back to the product I was using previously. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCathie - We’re so sorry to hear that you were disappointed by our hair color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we want to be sure to make this right. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love itThis hair coloring is perfect. Doesn’t fade even a little and is just the right color for me. I have used many different brands in the past and I will not be going back. It’s also so convenient that it arrives just when I need it to. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |