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Color Set
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67 740 Avis clients vérifiés |
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Ab Fab (as always)Fabulous color (as always) and clear instructions. My ONLY criticism is that it didn’t cover the roots QUITE as well as it has in the past. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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turned brassy. did not cover all the greysI want to cancel but can't find where. the color match (even with a headshot) turned brassy in days and did not color my gray as well as store nought brands. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula. Our Color Experts have been in contact via email with more details. |
This company will not leave me alone!First order came with a leak, and I just about ruined my sofa. I contacted the company, heard nothing. Suddenly I received a new kit, but though canceled my account, I continue to get emails. I see my account is still active, though on hold on their site. I to cut all ties to this company and all my information deleted. It does not seem possible. Whatever you do, do not create an account with this company! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie - Thank you for your feedback. We apologize for the disappointing experience you had with our service. We're always looking to improve our service and products, and truly value everything our clients say. We take it all to heart! |
NOT WHAT I ASKED FOR and exactly what I stated before purchase that I did NOT waI specifically asked for dark blond, cool tones and NO brassy, orangey color. My hair is no longer ANY blonde. It’s this Brown, brassy , orange mess! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBetsy - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We take it to heart. You are backed by our Happiness Guarantee so please look out for an email from us with more details. |
Need grey coverageLike the color but would love more grey coverage 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaritza - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |
Not what I expectedI was hoping for more purple and it appears what I have is dark brown with red. The application worked great and everything else was fabulous, I am just not happy with the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for resolution details. We truly appreciate your feedback. |
Custom Color KudosGreat experience with color, covered dark and gray roots and will absolutely use going forward! Price and ease of use makes do at home color the absolute way to go!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Was pleasantly surprisedThought I'd give it a shot. It was a lot darker than I thought I wanted, but I really liked it. The packaging was spiffy, and directions as well as tutorials were very helpful. Looking forward to my next order! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AwesomeThe color was perfect Easy to use 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Highly recomendLove my new color covered all my grays a no bleeding red every time I wash like the ones you buy in the store 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |