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Color Set
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67 740 Avis clients vérifiés |
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Good colorStill doesn’t cover most of my grey hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not for meI spent an entire weekend trying to get this procedure down right and after multiple strand tests I moved forward with the color to find it was a waste of my time and money. This color made my hair slightly red and was very displeased with results and made me extremely frustrated and upset. I scheduled a hair appointment next and to pay double what I normally would. Feeling this product robbed me and will not be a returning customer and would like to receive my money back if possible. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. Please be on the look out for an email from us with more details. |
They just don’t do anything to helpI’ve tried several attempts to reach someone and if your not ordering they pass you on and No one will help you. I wanted my color lighter it’s been too dark and then shipped too often.., and now with no success I want to just cancel the whole thing. Very disappointed and not pleased 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSue - Thank you for your feedback. We apologize for the disappointing experience you had with our service and hair color. We're always looking to improve our service and products, and truly value everything our clients say. Please be on the look out for an email from us resolving this matter. |
Color lasted 4 daysI am so sad. This is my 2nd time using the product and the grey hairs LITERALLY came back after 4 days. I kept it on for 30 min as instructed also. I've never had this happen with any hair color. Waaaah 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not ash at allMy hair is the same warm tones if not more, and I got hot roots from the color. I’m sure it works great for other people. I do not like my results and will not order again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsOlivia - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
usually good product but this time my hair is way to orange especially the rootsI have been getting the product for some time. However this is the second time it has come out orange especially the roots. last month it was perfect color but dry added the shine this time but made me too copper looking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanielle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Hair colorI love my color. It lasts long n covers my grey quite well. Thank you. I recommend anyone reading this needs to try eSalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect to hide my grey hairI have never had a hair color this great before :) I love it Thank you :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!Love my new color! Makes me feel years younger. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing ResultsThe color was prefect and exactly what I've been trying to find but unable to with store bought box color!! The instructions we're easy to follow and the packaging was awesome!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |