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Color Set
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67 709 Avis clients vérifiés |
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IT WAS TO LIGHTi PUTTHE COLOR IN AND DID NOT LIKE THE COLOR AT ALL IT WAS TO LIGHT FOR WHAT I ASK FOR PLUS i WAS NOT TOLD I WOULD BE PAYING $33.00 FOR NEW COLOR I CAN GET IT MUCH CHEAPER IF I GET IT ON MY OWN 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re so sorry to hear that the results of your color application was too light. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not really customI have tried to have my hair color adjusted multiple times and it just didn’t work. I wanted my natural red color, but it’s still more brown than red. Just pick the color yourself. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Farbe deckt graue Haare gar nichtNicht zu empfehlen. Kommunikation ist schwierig. Beratung ist nicht vorhanden. Es werden Standardantworten geschickt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEugenia S. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Sehr gutIch hatte hellblonde gefärbte Haare und wollte einen Rotton. Die Farbe ist genauso wie gewünscht. Danke 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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In loveI’m really surprised with service and colour set I order colour is beautiful all grey hair cover perfectly. 2 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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colorI like it, it a beautifull color and covers grey very well. 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Way darker than what I requestedI don't know what happened, but the color that eSalon sent me is not what I requested at all. I wanted a nice, natural looking auburn color, and after dying my hair, it's *really* dark with hardly any red at all. I'm feeling really disappointed, as now I just have to wait 2-3 months for the color to wash out. Dark hair does NOT suit my skin tone at all, so this mix-up is very frustrating. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
TinteNo me cubre la canas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Ciris: Sentimos que el tinte no haya cubierto tus canas. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
FabulousI am so pleased with all of products from ESalon’s shipments. I have used ESalon’s for years. I highly recommend them. Send them a picture of the color you want and speak with the knowledgeable staff to reach your highest satisfaction ever! 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorI love the overall color but the one to cover gray and my face has a lot f orange brassy tones 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |