|
Color Set
|
67 740 Avis clients vérifiés |
|
Trier selon : |
|
Disappointing resultsPoor gray coverage. Color did not blend so I had three different noticeable shades. The roots looked the same as they did prior to color. Too orange. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJoAnne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HarshTo harsh on my hair. I won't be ordering again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLaura - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help! |
I ordered a warm blonde/light brown color, put it in and was so disappointedNot a happy camper my hair color isnt what i wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
COLORThe dark blond that was ordered, turned out to be a heavy red brown. CANCEL MY SUBSCRIPTION PLEASE. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAnnette - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Amount of liquidBottel size is small, liquid not enough for all hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMonika - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Extraordinarily displeased with the colorsMy hair is usually colored to an Auburn that is red in the sun and light reddish brown in any other light. The root dye I was sent is about 70% medium brown and 30% red/mahogany. The ends color was 100%mixed mahogany/red. My natural color is a dark Ash blonde/super light Ash brown. As a result my hair looks like I have several inches of root showing and red ends. And not the ombre kind. I will be going to get my old color tomorrow and redying in a few days. My roots were the part needing red and the ends needed evening to the reddish brown. I even considered doing the logical way but hoped the stylists knew what they were doing. Extremely dissatisfied. Perks were that it rinsed out easily and there was plenty for my long hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJennifer - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Very unhappyNot blonde, not platinum....just a flat dull gray. Going to have to go to my hairdresser to fix. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPamela - We’re so sorry to hear that you were disappointed by the results of your color application. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Keep an eye on your inbox for more details. |
Love the colorIt covers the gray really good. I like how they customize the color for you. If you have a problem. They will help you find a solution. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
got it rightbeen looking for a colour that was not too dark or too brassy ,and with your help i got what i have been looking for easy to use product , great support, stylist recommended lighter shade than i had picked so i took her advise and am glad i did , i am having my colour tweaked a bit next time and will continue to do so until its perfect with the help of the great service you provide. so happy i found your salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Great Color!I was sceptical, however I've tried drugstore colors so why not! Much to my delight, my color is perfect. It's exactly what I described to my colorist through osmosis lol. She's amazing! I couldn't be more pleased. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |