67 709 Avis clients vérifiés |
|
Trier selon : |
|
Hair colorI love the overall color but the one to cover gray and my face has a lot f orange brassy tones 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDeb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Many reasonsAbsolutely no grey coverage. I picked a color darker than my current and it lightened my hair to the point of having roots within a few weeks. My hair has also been extremely staticky even after multiple masks, leave in conditioners etc. Would no recommend! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCollette- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Exceptional serviceI’ve had three packages arrive. The first colour wasn’t quite right so they changed it for me free of charge the second was awesome! Perfect glossy colour. The way the packaging comes with instructions and they put your name on the bottle. It just felt really luxurious. I recommend it to anyone who wants to dye their hair 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
Even colorGoes on easy, good even results Hair is healthier 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
GreatReally love how they listen to adjustments and do a really great job! Instructions are clear and easy to do. 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Does not cover greyI love the customer service and believe colorists are experienced and customer friendly. I tried 5 times and worked with them to change my color. Looking for dark brown hair and grey coverage is not enough, I still see Grey's after following all instructions. I still like to go with them as it is ammonia free dye. I will prob give it 1 more try to order something darker.🫰 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsWe’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nicht gewünschte FarbeWollte einfach nur einen Mittelblond Gold und ohne diese kupferanteil für mich haben .Ich weiß nicht ,was da verkehrt lief.Ende November bitte nur solch einen Farbton .Rot ist nicht meine Farbe . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
The soft black didn’t take or even cover my gray.I’ve been very happy with the colors in the past. My natural color is light brown with gray around my temples. A few months ago, I dyed it ‘store bought’ mahogany. I was really looking forward to the black but, after following the instructions and getting out of the shower, it’s barely dark brown and I still have the gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dried hair outColor is okay. Product dried my hair out too much and made it brittle even after a deep conditioner. Won't be using it anymore 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCheryl- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Tolle Farbe - toller Duft!!!Das Paket kam so schön verpackt an mit allerlei Hilfsmittel und Anleitung. Mischen & Auftragen - super easy. Da ich noch recht hell bin, hatte ich die Farbe nicht ganz so lange einwirken lassen, da die Farbe auf dem nassen Haar recht dunkel wirkte. Ich hätte mutiger sein können und etwas länger einwirken lassen. Die Farbe ist toll, die Produkte riechen total gut und sind absolut hautverträglich. Ich habe leider eine sehr empfindliche Kopfhaut und habe keinerlei Reaktionen gehabt nach dem Färben. Fazit - Super Produkt, gefällt mir sehr gut. Jetzt muss ich nur noch wegen der Häufigkeit schauen und ob es evtl. weniger Menge als Ansatz Farbe gibt, dann würde ich die Häufigkeit kürzer setzen und abwechselnd Ansatz - Ganzes Haar !! Beim Friseur hatte ich leider schon oft einen Grünstich nach dem Färben - oder einen Rotstich - und hier einfach perfekt. Der Ansatz scheint leicht erdbeerblond, aber im Gesamt Paket sehr stimmig. Bin sehr zufrieden und kann es nur weiter empfehlen. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |