67 642 Avis clients vérifiés |
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Wrong colorVery disappointed with my purchase. I received regular brown color not one I pick up on site. Going to change color for my favourite without e -salon 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNataly -We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Takes forever to shipOrdered on October 2nd, which is when my credit card was charged. My shipment was started a week later on October 9th. Still waiting as of October 15th. Not happy! 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMom2twins0626 - We’re truly sorry that your order has yet to be received. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
New customerAbsolutely amazing colour is perfect and I genuinely could not be happier with it, I’m so impressed thanyou so much you nailed it. 5 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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wonderfulI really like the color made for me. It's really beautiful. I really couldn't believe that I would get such a beautiful outcome for my hair. Love it! 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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1000% happy with colorFrom the moment I opened the box I was impressed. Everything was labeled making it easy for me to navigate the process of coloring my own hair. The coloring itself has no odor while processing which is huge for me. I’ve tried others and they stink but not this one. I can’t say enough about the color. It’s absolutely perfect and my ends are not burned out or darker like usual. I am so impressed with the color and ease of use I can’t wait to tell everyone about eSalon. 4 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Medium blonde is to orange on meStill very orange -i have decided not stop using the products and go back to the salon. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
repeatedly tried to changed colourI keep getting shipments, and more things added. This is despite my repeated attempts to at first change my colour, then cancel. Last shipment was leaking all over the box. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJody - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color SetDamit hätte ich viel früher beginnen sollen . Ich bin so zufrieden. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Graue Haare sind verschwundenIch bin sehr zu Frieden mit dem Farbton, so sah er noch nie aus, wenn ich mir andere Produkte gekauft habe, die diesem Farbton ähneln und es blieben immer graue Haare übrig. Bei dieser Haarfarbe sind alle grauen Haare verschwunden. Mal sehen wie sich der Farbton durch das Waschen verändert. Ich habe es nicht bereut die Farbe bestellt zu haben. Danke an Katharina, denn sie hat mir das Endergebnis meines Haares ermöglicht. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Adjust ColorThis time the color has been more likely the color I wanted. The color is almost the same as my natural color and that's what I wanted. Thank you very much! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |