67 726 Avis clients vérifiés |
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Sticky and greasyLast time I chose a different color and I didn't have any problems! I wanted a dark brown this time which the color turned out beautiful, but my hair feels like there is a thick film on it and it looks greasy like I haven't showered in days. It leaves sticky and oily residue on my hands and people kept asking me tonight at work if my hair was wet and it was really embarrassing. What can I do to fix this?? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley - We’re sorry that you were unsatisfied with your recent custom color and that it left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Made my hair stiff like a broom brushUsed it and it didn't do what it was supposed to. Plus it made my hair really stiff and sticky. Feels like I put a whole tube of gel/bottle of hair spray on my hair. I will just stick to the German product I use (at least I know it does the job). 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMay - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GraysIt was a nice color, but it didn't cover a lot of my grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLourdes - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LoveLoved the color! Hair better condition since using. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My hairdresser could not believe I home dye my hair!!!After undergoing some changes to my financial situation, the cost of salon coloring became prohibitive. I admit, I was very nervous about my ability to dye my hair well, or that the color would be natural looking. Esalon's helpful videos, superior customer service, and quality of product, gave me the confidence to move forward. I LOVE that I now have an affordable way to look my best. In fact, when I last went for a haircut, the stylist asked me where I got my color done. The response floored her. Esalon, you have found a loyal customer in me! Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very Happy!I coloured my hair for the first time on Sunday and washed it today. Was a bit apprehensive as when I’ve coloured my own hair previously, I’ve watched the colour disappear down the plug hole. I’m happy to say this did not happen. There was no change and all my greys are covered. Very, very happy! Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing productThis stuff doesn't fade, unlike store boxed hair dye. I recommend this to anyone looking to dye their own hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI love the way the color lasts. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good colour adjustmentI asked Tamara to adjust my colour slightly and am very pleased with the results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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FantasticThe product was fantastic. Simple to use. The color was beautiful and esalon did a great job with matching. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |