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Color Set
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67 726 Avis clients vérifiés |
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love the colour it is very rich and deep!would tell anyone to use 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not impressedColor is okay Leaves an annoying greasy residue that takes a few washes to completely go away. More importantly... the color fades in the gray spots pretty quickly TWO WEEKS LATER!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDelka - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
UnhappyI wanted a light golden blonde. Instead it's a dark redish blonde. Very unhappy. I will stick with my regular hair dye. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the colour I orderedI ordered a copper tone, but my hair turned out dark dark brown. It’s not shinny and it doesn’t feel good. Likely going to have to pay the go to a real salon and get it stripped out and fixed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorI have been an esalon member for a while and have adjusted my color a couple times. The colorist are very helpful in working with you to help get what you want. I have been very happy with the the level of customer service I’ve received over the span of my membership and would recommend esalon as their product is a good quality product. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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FabulousTakes a very long time to fade. Is super shiny and covers greys very well. Very pleased. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!It came out exactly right! Roots and ends are now the same color! I’m in love! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectPerfect color! Exactly what I needed and great coverage! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectionThis is the perfect color. Removing that little bit of copper took out the metallic shine that I didn't like. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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DIDNT LIKE PRODUCTHAIR CAME OUT TO TO DARK 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarmen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |