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Color Set
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67 726 Avis clients vérifiés |
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Stinks to High HeavenThe smell of ammonia in this is insane. My first order came with 2 of everything and it wasn't enough to cover even half of my hair. When I first completed my profile I said I have very thick and very long hair. I definitely would not recommend. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCatherine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Unsatisfied - Stop future shipmentsI rec. my hair color on Thursday 5/24/18. The package had 2 conditioners, no shampoo and I cannot get the top off of the bottle with the color in it. I am returning this shipment and wish to opt out of any future shipments. This plan is not working for me. Sorry! Elsie Gainey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElsie - We’re so sorry to hear that your most recent order arrived damaged. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
This experience was not goodI’ve colored my hair many times with esalon and loved it but for some reason this time has been the color from hell. My hair feels like a grease monkey that’s so sticky. I’ve washed my hair twice, once in the shower and after trying to blow dry the heavy mess, I washed it again in the sink. I wait for the water to run clear before putting condition in and why it feels like this, idk. I’ve never used the end shine color before that was given as a bonus, not sure if that’s the culprit!?! All I know is, I’m flying to Oregon tomorrow for my sons college graduation and my hair looks just awful!!! Not a happy camper right now. I guess I should of paid the $85 to have my stylist to color it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMonica - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
My hair was ORANGEhad to see a professional for color removal. Office was closed so could not receive support from e salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSara - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a orange tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
Fantastic ColourI just wanted to say how wonderful this last colour has taken. Tank you for the helpful advise, it realy worked and I am amazed at the grey coverage. Thank you. Love it :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom ColorThis batch was perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE IT!!Easy to use & apply. Definitely will keep buying. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best Gray coverage!This product has the best gray coverage for a at-home colour. Long lasting too! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colourPerfect colour for me. Arrives when needed, no need to reorder. Highly recommend 😀 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful hairI love the color created for me. It has lovely depth with slight variations in color. Just enough golden tones to make my dark brown hair shine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |