67 726 Avis clients vérifiés |
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Product Great/Packaging Not So GreatI absolutely love your product. I will not purchase off the shelf hair color any longer. I noticed the new packaging. It is nice and I appreciate that is uses less resources. I do want to point out that the bottle that the developer came in leaked during shipment. It also leaked when I was mixing the product in the bottle and leaked when I was squeezing it onto my hair line. I got it my face. I don't know if I just got a bad bottle but I wanted to point it out in case there is a quality issue with the bottle. Otherwise I am a devoted customer and love how gentle your product is on my coarse hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hard to rinse outTrying to rinse out my hair was difficult felt very gummy even 2 days later like the color though 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRhonda - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
colour mixThis has been the worst color experience ever. The color went stiff and like glue in my hair and took about 5 hours of shampooing to feel normal. Terrifying experience. Would never use again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCaroline - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
First time i have coloured my hair from you love the colour great fab thanks xxFab colour love it thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!I really like how personalized the ESalon product is. It is easy to use and everything is provided for you. I also love my custom color. Just upload your picture and answer a few questions and you’re good to go. They will also check back with you to see if you like your custom color and will make changes for you if needed. Very easy company to work with if you have any questions or concerns. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectColour plus the box of stain guard were very helpful and informative thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best color treatment for home use.I had been going to a salon for color but due to a medical issue, I had to stop. I was then out of work for seven months and just didn't have the funds to treat myself for salon visits that are quit expensive. I found your service on facebook and I'm in love with it! I have since gone back to work but not back to the salon. I am spreading the word about your great program! Thank you!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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good colorI loved the color when she finished my hair, and it worked wonders on coloring the grey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Devoted to ESalon's Custom Hair Color since 2014!The custom colorists at ESalon are so attentive and are great about communicating with you about the look you're going for. Whether you've had a recent hair change, need extra moisture or repair from damage, or just need a slight tweak in your current color, they've got your back. I've been getting my monthly color from them for nearly 5 years and I love my results. They constantly work towards enhancing their packaging, coloring systems and products- so I've loved seeing the arc of their growth over these last years. I highly recommend Esalon to anyone who wants high-quality and affordable hair color, whether they know exactly what they want, or need guidance in finding it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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never use boxed dye again!Esalon is the best hair color I have ever used! Not only do the products smell amazing, they are also nourishing and add significant life back to even very over-processed hair. The products alone are amazing, but the costumer service was the most impressive part of the experience. My initial hair color was not what I expected and a real spoke with me on the phone and via email to figure out the situation. They were so helpful and kind, that I can't imagine using anything else. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |